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Are you going to compensate us for this non-availability of service? ? ( ORBI disconnections)
Hello, I bought an Orbi in the summer of 2017. (package 1 routeur / 1 satellite) until October 2017, I didn't have problems. But I made an update (my biggest error !) and since I have disconnections. (currently i have 2.1.2.18 firmware) I am no longer able to listen to music (Sonos) or watch Netflix. It has been 3 months now. I do not know what to do ! I understand the issue is with the Google product, If your product is not compatible with google products said it on the box. Are you going to compensate us for this non-availability of service? ? My job is to advise people for technological products. I am not in a position to recommend you product ... I am really disappointed because I find your product really interesting and well positioned Thank you JulienOrbi updated to V2.1.2.18
My orbi has been reliable until yesterday Jan 20, 2018. FIrmware is up to date and is V2.1.2.18 on both the RBR and two RBS satellites. I don't know whats going on but my router appears to be rebooting very often. My network is no longer stable and wifi is pretty much useless. I factory reset all three devices, was able to setup Orbi like new without any issues and within 15 minutes the wifi failed again and the router appears to go missing on the network. Running a continuous ping against the three Orbi devices I see dropped packets pretty often along with the router going missing followed by the satellites. When the router reappears the satellites will reconnect and function until the next time the router spontaneously reboots. Ugh, this used to work... been using Orbi for just over three months... apparently I am not alone.... What's the fix roll back to a specific version? If so which one? Frustrated in MD, looking for help.Orbi wifi disconnects/crashes caused by Google Home and Chromecasts OFFICIAL
Google has officially acknowledged this issue of wifi networks getting killed by way too frequent MDNS packets being sent from their devices that crash various routers. I will say that I switched to a Linksys after starting to have issues with Orbi late November, and have not had any more issues. I suppose the robustness of the router to handle such traffic comes into play. Google acknowledges wifi issues caused by Home and Cast devices.Orbi latest Firmware v1.12.0.18 - no off switch for wifi bands
Hmm latest firmware seems broken - The switches to turn on/off the different radios e.g. 2.4 or 5Ghz have dissapeared. Now having all sorts of disconnect issues due to 2.4Ghz being on. My Setup was working well with 2.4 off now I cannot tunr it off