Anyone knows why I get this from time to time? Especially if there is long time since last reboot, I believe. Wifi is up running. Aslo cannot login using the Android app.. (get wrong password).Has someone taken control? 400 Bad RequestThis server does not support the operation requested by your client. I will turn off power manually now. I think this has sol

if it is client-based, why did the full reboot solve it?

I've read numerous threads on this subject and other than FACTORY RESET... I've seen no real answers as to why this stupid Popup is ruining my ability to access my Router 1. The Circle Pop-Up is as far as I EVER get.... I try to "X" it out and it goes to "400 Bad Request"2. I did a full factory reset and STILL... it goes right back to #1!!3. I am in a damn loop of hell and now that I've reset eveything... I can't get half my devices back on the web... and I have three family members that work from home. Does anyone have a different answer from "FACTORY RESET" or "USE A DIFFERENT BROWSER" because neither of these have worked.... and why the hell isn't NetGear helping us with something being pushed out?

FURRYe38orbi2491 Fixing this was a bit of a challenge due mostly with the configuration changes needed to convert from wireless-to-the-router connection to wired-to-the-sallelitte connection.System review:Orbi RBRS50V2 router v 2.5.1.16Orbi RBS50V2 indoor satelite v 2.5.1.16Orbi RBSY50V2 outdoor satelite v 2.3.5.3112/21/2020Issue: 400 Bad Request This server does not support the operation requested by your clientCaused by Circle popup on home page of router. Resolution:Record your Network SSID and password so as to not have to log into the network with something else from all of your devices when you finish this workDownload v 2.7.1.60 Firmware for RBR50V2 router to laptopDownload v 2.7.1.60 Firmware for RBS50V2 to laptop The file is different for the sateliteDownload v 2.6.1.40 Firmware for RBSY50V2 to laptop The file is different for the outdoor sateliteRemove ethernet cable from Internet service provider modem that had connected to internet port on routerUnplug ethernet cable from RBR50V2 routerUnplug power cable from RBR50V2 routerEnsure indoor satelite is plugged in and light on the back is green. Place paperclip in reset hole (you can feel switch inside connecting) until the color changes to red and the light blinks. I counted to ten before remopving paperclip. Not sure that was necessary.Connect the ethernet cable you removed from the router to the laptop and to the indoor sateliteDisable the wireless adapter on the laptopDisable the firewall on the laptopIf not already, enable the Lan connection on the laptopWait....Ensure that the LAN adapter connects. Will start off with identifying... and then will show connected, no internetOpen command prompt and do an IPCONFIG192.168.1.250 should show as gateway. This is the satelite.192.168.1.xxx should show as IP address for the LAN connection for the laptopIf not, and it is a 169.xxx.xxx.xxx address do an IPCONFIG /Release then an IPCONFIG /renew until you get an address. One cannot continue until the satelite gives the laptop an IP address starting with 192Open browser to http://192.169.1.250 Enter "admin" and "password"Select OKUnder firmware update section select the new *.img file you previously downloaded for the satelite and install itThe browser will fail. Disable/reenable the LAN connection network adapter. Ensure with an IPCONFIG you have a 192.168.1.xxx address for the laptop again. You need this to continue.Open browser to http://192.169.1.250 Enter "admin" and "password"Validate the version of the firmware is the new version.NOTE: For the second, outdoor satelite I removed the secure lock that is for outdoor, on the wall use, unplugged the satelite and removed it from it's mount. (It was on the detached garage outside.) It wasn't until this point that I found out that the outdoor satelite did not have an ethernet port. I would still remove it so that it can be close to the router for the firmware update. I would leave it unplugged for the next stepsBack at the router, plug the ethernet cable into an ethernet (not internet) port and the othe end into the laptopPlug the power back into the router. Ensure the light on the back is green. Place paperclip in reset hole (you can feel switch inside connecting) until the color changes to red and the light blinks. I counted to ten before remopving paperclip. Not sure that was necessary.Disable the wireless adapter on the laptoprepeat steps 11 through 18 aboveWhen you sucessfully connect to any of the number of URLs to get to the router, http://routerlogin.net/index.htm, orbilogin, 192.168.1.1, you will be challenged with router login name and password changes and LAN Network SSID and passsword. Use the previous information that you recorded in step 1The Circle issue is now fixed. You can close out the popup box with the X in the upper right of the box and the page becomes useable.Go the the Advanced tab on the top and the Admiistration\Firmware choice on the left. This should now work.You can now select manual from the top tab and browse to the file for the router that you had downloaded and update the firmware.Follow similar steps as in the satelite aboveOnce sucessful, if not done already for the indoor satelite, use the attach an orbi satelitte on the basic tab pageNow you can plug in the outdoor satelite. I did this indoors near the router.Reset it with the paperclip.Sync the outdoor satelite to the router and manually update the firmware for the RBS50YV2 Can only do this, with no ethernet cable, from the orbilogin page on the router.Remove the ethernet cable from the router and the laptop, attach the ethernet cable to the inernet modem and the internet port on the routerEnsure the laptop is now connected to the local network and the internetIf removed form it's outdoor location re-install the outdoor satelite and ensure it syncs to the router automatically when plugged back in. If not, press the sync button on the satelite and either use the sync on orbilogin or press the sync on the router.Re-enable the firewall on the laptop and ensure the desired network adaptors are enabled or disabled as you wish.Ensure that your Orbi app now authenticates and worksYou should now be all set. I set a schedule for my outdor satelite light and disabled the sync button on the outdoor satelite.

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Has a factory reset and setup from scratch been performed since last FW update? Orbi app?

hi, fw 2.5.1.16 FGM modem from Fiber vendor yes, had just done factory reset and set up from scratch , but could not reapply fw after that, because there was no update in fw from what it was(would not reapply it) AS I suspected, it all works again after hard reboot.

400 Bad Request This server does not support the operation requested by your client.

34 Replies

FURRYe38
Guru
Sep 11, 2020
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?

Orbi app?
- Atlixnor
  Guide
  Sep 11, 2020
  hi,
  
  fw 2.5.1.16
  
  FGM modem from Fiber vendor
  
  yes, had just done factory reset and set up from scratch , but could not reapply fw after that, because there was no update in fw from what it was(would not reapply it)
  
  AS I suspected, it all works again after hard reboot.
  - FURRYe38
    Guru
    Sep 11, 2020
    is this modem or ONT from your ISP just a modem or ONT or is there a built in router here by chance?
    
    You can always re-apply FW if need by downloading the files:
    https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1897955/highlight/true#M89460
    
    Usually errors like this may come from a connection that was interrupted or something on the ISP side.
    Do you have Armor or Circle enabled?
    Try configuring different DNS on the RBR? try quad 1 and 9's
    Atlixnor wrote:
    hi,
    
    fw 2.5.1.16
    
    FGM modem from Fiber vendor
    
    yes, had just done factory reset and set up from scratch , but could not reapply fw after that, because there was no update in fw from what it was(would not reapply it)
    
    AS I suspected, it all works again after hard reboot.
Mstrbig
Master
Sep 11, 2020
Atlixnor wrote:
Anyone knows why I get this from time to time? Especially if there is long time since last reboot, I believe.

Wifi is up running. Aslo cannot login using the Android app.. (get wrong password).Has someone taken control?

400 Bad Request
This server does not support the operation requested by your client.

I will turn off power manually now. I think this has sol
The 400 error you are getting is rarely associated with Orbo or any other brand router. It is usually a client based error.
There are several root causes that can trigger the 400 Bad Request error .
malformed syntax, or a URL that contains illegal characters
corrupted files in the browser cache or problems with expired/corrupted browser cookies.
DNS data stored out of sync
upload a file to a website that’s too large for the upload request to be fulfilled
server-side issues

The possible fixes:
Check the Submitted URL
Clear Browser Cache
Clear Browser Cookies
File Upload Exceeds Server Limit
Clear DNS Cache
Deactivate Browser Extensions
- Atlixnor
  Guide
  Sep 11, 2020
  if it is client-based, why did the full reboot solve it?
Compuguy2142
Tutor
Dec 20, 2020
I have the exact same issue. What is the resolution?
- FURRYe38
  Guru
  Dec 20, 2020
  What Firmware version is currently loaded?
  What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
  What browser are you using?
  Has a factory reset and setup from scratch been performed since last FW update?
  Compuguy2142 wrote:
  I have the exact same issue. What is the resolution?
  - Compuguy2142
    Tutor
    Dec 20, 2020
    Current Orbir RBR50V2 firmware version is V2.5.1.16. Connected to a Motorola Surfboard SB6121 modem on Xfinity. I know the firmware of the Orbi Router because I can get to the router home page, which displays the firmware version but there is a popup on the page about Circle. The rest of the home page not covered by the popup is greyed out and nothing is clickable. When I click the X in the upper right of the popup to close it with any browser, IE, Edge, Firefox or Chrome will bring me to a 400 Bad request page.
    If I manually enter orbilogin.com/adv_index.htm in the browser I can see the advanced tab without interference from the Circle popup.
    When I click on Administration\Firmware Update on the left menu of the Advanced tab page I get a 400 Bad Request. I also get a 400 Bad request when clicking on Administration\Attached Devices. All other menu items work.
    I have not reset the router as others have commented that they still had 400 bad request pages after doing so.
    I have not installed the firmware on the 2 sattelites either. Quite frankly, one would think you would have to do that from the router page? If not, I do not know how.
    I actually installed the circle app on my cellphone, after not being able to log in to the orbi app and that did not change anything. I have downloaded the 2.7.1.60 firmware files for the sattelites and router to my desktop but, as I have mentioned, I cannot get to the firmware update pages to apply them. Thank you for your assistance.

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400 Bad Request This server does not support the operation requested by your client.