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Forum Discussion
OrbiDemigod
Jan 23, 2018Apprentice
Anyone else want a refund for the Orbi that Netgear is slowly bricking via Forced Firmware?
So in the past day since updating to the latest firmware, my devices are losing connectivity 2-5 times per hour. What in the world did you guys do? Send out firmware to basically brick our $400 router? I have spent too much time wasted trying to get my Orbi router fixed in the past few days, than all my other routers in the last 15 years combined.
I would just like a refund. I feel like you guys are purposefully making this router worse with each and every firmware update. I'm pretty sure I'm not the only one that wants a refund for this router, that was once the best to being a pure joke. Even your app seems to be glitchy as ever lately.
Can we all get a refund please?
18 Replies
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- DarrenMSr. NETGEAR Moderator
Hello OrbiDemigod
I sent you a PM
DarrenM
- DarrenMSr. NETGEAR Moderator
Send me a Pm with your name, email, and phone number and I will get you in contact with our support team to help resolve the issues that you are having.
DarrenM
- OrbiDemigodApprenticeHey Darren, any updates as to when we will receive our Free Upgrade to Orbi Pro?
Just curious if you reverted back to older FW to see if the problems continued?
Refund!
Anybody have luck in getting their money back for their flawed ORBI system?
- OakserverInitiate
I doubt it somehow. The answer would be to roll back to a stable firmware version.
- bb123Initiate
These routers are junk. I have 3 and they go in and out daily. waste of money DO NOT BUY