Can't get Orbi to work with Circle

I have Android 8.1.0 and I can't get Orbi to work with Circle.  I open Circle app and click "Get Started".  It says make sure you are connected to your router, which I am.  So I click Next.  Then it says that your firmware is out of date (which it is not!!!!).  So it asks if I would like to update the firmware and gives to choices to the question:

  Yes Please or No Thanks.  If I choose no thanks, it stops the whole thing as if I did not want circle at all.  If I choose "Yes Please", it gives me a login prompt for my router credentials, which I put in.

Then it says "Updating Firmware .... take a break this will take a few minutes".

After a long time, it then says:  "Reconnect to your router .. Return to the Wi-Fi settins on this Android device and connect back to <myssid>.  When you return here, we'll enable circle on your router. " But I am already on the orbi's ssid.  So then I click Next.

Then it says "Enabling Circle .... This will just take a moment.

Then it says the same thing as before "Reconnect to your router .. Return to the Wi-Fi settins on this Android device and connect back to <myssid>.  When you return here, we'll enable circle on your router. "   The "Next" button replaced with a non-clickable button that says "Logging In ..."

It stays there the rest of the time.

What is wrong?