Excessive Internet Usage

Question

Starting the 1st of July, my internet usage jumped to 400GB/day.&nbsp; I average 2-300GB/month.&nbsp; I've looked through the devices and only see two that I'm not sure of and I've blocked them.&nbsp; I don't see where I can see usage by device so that's no help.&nbsp; My guest WiFi has always been disabled.&nbsp; I'm going to change my wireless password and reboot (which means resetting every device in my house).&nbsp; Anyone have any other ideas?&nbsp; Or some way to trace usage by device?

mgolub · Answer

You'd think it would be easy but it's not.&nbsp; I'm on xFinity so no easy way to see how much data is consumed.&nbsp; I have one desktop computer, a phone and a couple of laptops that are off.&nbsp; Beyond that, there are 28 other devices around the house that are connected to wifi, from thermostats to Echos to Smartthings hubs.

mgolub · Answer

So it looks like traffic is back to normal.&nbsp; Here's what I found.&nbsp; Looking through my local computer, I found 2 user IDs that I don't remember creating.&nbsp; Don't know why I didn't think of that before.&nbsp; Have no idea how they were created, just thinking somehow, I caught a worm.&nbsp; I'm usually very careful about what I open, but maybe I missed something.&nbsp; I've deleted those two accounts.&nbsp; The statistics below are from today, about the last 12 hours.&nbsp;&nbsp;

FURRYe38 · Answer

What NG product model are you referring too?&nbsp;
&nbsp;
What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.&nbsp;

mgolub · Answer

What NG product model are you referring too? OrRB RBR50

What Firmware version is currently loaded? V2.7.4.24. I checked for updates, says it's the latest

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? ISP is Xfinity and I'm using a Motorola M86000 modem
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

All cables are good, rewired a couple of months ago and everything has been running just fine for 2 years. Internet usage bumped to 400GB/day starting 7/1. I'm trying to track down what device(s) could be the issue. This is a home network.

plemans · Answer

netgear doesn't have a way to trace them by device.&nbsp;
but if you're using 400gb per day, that shoudn't be to hard to track.&nbsp;
Simple disconnect your devices and then turn a couple on for a couple hours and see if the data use jumps.&nbsp;
that much data is 16gb and hour so should be pretty easy to see if the usage jumps

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Excessive Internet Usage

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