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dchaudron's avatar
dchaudron
Aspirant
Feb 11, 2021

laptop connecting to 2.4G but not 5

I have a Dell laptop.  How do I force it to use 5. nstead of 2.4?  It's comptabile and other devices, such as my Android phone, automatically do this. 

 

2.4 and 5 SSID's are already turned off.

17 Replies


  • dchaudron wrote:

    I have a Dell laptop.  How do I force it to use 5. nstead of 2.4?  It's comptabile and other devices, such as my Android phone, automatically do this. 

     

    2.4 and 5 SSID's are already turned off.


    you don't.....and what difference does it make unless you have underlying reasons.

     

    what does this "2.4 and 5 SSID's are already turned off"....???

    • dchaudron's avatar
      dchaudron
      Aspirant

      Some have suggested that turning off the SSDI's of the 2.4 radio would fix the trick. It wouldn't in my case, as both are already turned off for security reasons. That way, it makes it harder for a wifi sniffer to find the network. 

      • vajim's avatar
        vajim
        Master

        dchaudron wrote:

        Some have suggested that turning off the SSDI's of the 2.4 radio would fix the trick. It wouldn't in my case, as both are already turned off for security reasons. That way, it makes it harder for a wifi sniffer to find the network. 


        trick...?

         

        still wondering...what difference does it make unless you have underlying reasons.  does the laptop connect to your network?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Be sure your wifi adapter drivers are updated. 

    Check with the mfr of this adapter to see if there is any kind of adapter UI configuration to make it connect to only 5Ghz signals. Some adapters have this feature. 

     

    Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings


    dchaudron wrote:

    I have a Dell laptop.  How do I force it to use 5. nstead of 2.4?  It's comptabile and other devices, such as my Android phone, automatically do this. 

     

    2.4 and 5 SSID's are already turned off.




    • dchaudron's avatar
      dchaudron
      Aspirant

      I have the latest driver for the wireless adapter, a Intel(R) Dual Band Wireless-AC 3165. I looked, but I couldn't find any option to limit it to 5. 

       

      I looked under advanced, advanced settings,  but I couldn't find the RBR setting you mentioned. (And I don't know what RBR is).

       

      Thanks for your help.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        RBR is the Orbi router unit. Log into it's web page and make the adjustments there. 

    • vajim's avatar
      vajim
      Master

      are you going to leave the the 2.4 radio@ 25%,...??

      • dchaudron's avatar
        dchaudron
        Aspirant

        Once the laoptop connected with the 5 radio, I re-upted the power of the 2.4 back to 100%