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Forum Discussion

ZoneMaster's avatar
ZoneMaster
Apprentice
Oct 07, 2017
Solved

Major Failures After Firmware 2.0.0.74 Upgrade!

ORBI firmware version 2.0.0.74 is failing!   I have used the ORBI RBK50 system since Apr 2017. While running the 1.xx.xx firmware, the conection was incredibly reliable & fast. I had max speeds fro...
2.0.0.74
connection
disconnect
Firmware
rbk50
RBR50
RBS50
Troubleshooting
  • ZoneMaster's avatar
    ZoneMaster
    Apr 30, 2018

    This was fixed eventually. Everything was working fine until the V2.1.4.10 update: now AirPrint isn't working. It would be nice if Netgear could perform some quality control.

MarkC1024's avatar
MarkC1024
Luminary
Oct 07, 2017

If you have not already, try going into Advanced Setup / Wireless Settings and ensure Enable Daisy-Chain Topology is disabled.  Myself and others found this enabled by default when upgrading to .74

  • JustMakeItWork's avatar
    JustMakeItWork
    Apprentice
    Oct 07, 2017

    Thanks MarkC. I did that as well. It seems to keep the router from losing Internet connection several times a day, but it doesn't resolve the issues that I have with the satellite.

     

  • ZoneMaster's avatar
    ZoneMaster
    Apprentice
    Oct 07, 2017
    I tried unsuccessfully to roll back to the previous firmware release. Performed another factory reset of all units & installed the previous firmware on the router, but the satellites refused to install. Then the router reloaded itself with 2.0.0.74!

    Enable Daisy-Chain Topology is disabled.

    Backups to IDrive still constantly disconnecting.
    Satellite connectivity seems OK.

    Anyone else having IDrive (or other back services) issues?
    • ejprosse's avatar
      ejprosse
      Tutor
      Oct 08, 2017

      Bought mine from Costco.  Was having disconnect issues with the previous firmware, so I upgraded to 2.0.0.74.  I work away from home during the week and my kids who need access at night to do homework and my wife who is online throughout the day tell me it's constantly up and down.  Combo of devices in the house.  iPhones, iPads, Apple TV, Chrome Books, stereo, TV, Xbox 360, Wii, Alexa and a few other things. I get notified when the network drops and I see this throughout the day of a disconnect and reconnect.  This is what I have done so far and NOTHING has changed:

       

      Turned off: "Enable WMM" for both 2.4 and 5Ghz.

      Turned off: "Enable Daisy-Chain Topology"

       

      I tried turning off the 2.4 frequency, but I have a few items that have issues connecting to 5ghz, but it didn't seem to make it better.  All my Apple devices connect at 5ghz anyway. 

       

      PLEASE, PLEASE Netgear.... get you engineers on this!  If you need my logs, I would be happy to upload them

      • ZoneMaster's avatar
        ZoneMaster
        Apprentice
        Oct 08, 2017

        My system is also a Costco special. Got it in April. However, in my case the previous firmware worked perfectly & 2.0.0.74 is the problem child!