NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Major Failures After Firmware 2.0.0.74 Upgrade!
ORBI firmware version 2.0.0.74 is failing! I have used the ORBI RBK50 system since Apr 2017. While running the 1.xx.xx firmware, the conection was incredibly reliable & fast. I had max speeds fro...
This was fixed eventually. Everything was working fine until the V2.1.4.10 update: now AirPrint isn't working. It would be nice if Netgear could perform some quality control.
I've had the system for the past 2 weeks, Running V2 since day 1. No issues until late last week when all clients attached to the satellite received "no internet" and no signal on afternoon. If I move the device toward the router AP, service was restored. I rebooted the satellite and issue was resolved...unitl this past monday when it happened again. The same fix resolved the problem. After reading this thread, I disabled daisy-chaining (never adding a 2nd satellite) and turned on MIMO and Beamforming (peformance increased even better than I expected). Yesterday I discovered that our 5.8Ghz cordless phones were receiving heavy interference and handsets had issues connecting the base station. Never had this issue with prior dual-band wifi routers in the environment. I'm thinking that the cordless phone system is interferering with the Orbi backhaul channel communication. I have since unplugged the cordless unit ((15 yrs old) and will get a DECT 6 cordless system which should not interfere. I'm hoping these actions clean up the satellite issues I've experienced. Really love the range and throughput of this system. Hoping I don't have to return it for a refund.
I have exactly the same issue. System is completely unstable on 2.0.0.74 with 2 satelites. Version 1.x was working fine. In the last week I cant watch streaming TV without roku loosing connection. Smarthings hub disconnects all the time. This version is incredibly unstable. Have tried disabling the new daisy chain feature that I never wanted, but it fails just the same. Very very very annoying. Netgear need to pull this release. It's unusable. Rolll back or allow people NOT to upgrade. Dont force this alpha version on people.
- Hello there,
I have tried suggestions in this thread but the connection to the internet keeps on dropping.
It’s really painful that after spending $500 or so when purchasing from Costco earlier this year we are facing this issue.
I’m contemplating sending NETGEAR a demand notice after speaking to my legal team. This is unacceptable treatment. My setup is not fancy at all.Figure I'll just pile on. Same issues here. Started a separate thread about it. Worked flawlessly until October. Now it can't keep it a connection with any reliability. It will just randomly go out (generally at the most inopportune time.)
I've also got everything turned off and the amount of complaints with no resolution has me disheartened on Netgear.