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Forum Discussion
Orbi firmware update v2.1.4.16 availability
We’ve been monitoring issues that some customers have experienced in OrbiOS 2.1.4. In response, we’re releasing firmware that provides a permanent fix for the homekit issue along with various other fixes. Please use the manual firmware upgrade process to apply to your Orbi.
Release note:
- Fixes issues with the Apple HomeKit connectivity
- Fixes the wireless crash and reboot issue when the router is under stress
- Fixes WiFi disconnection and IOT issues
- Fixes an issue where devices on the Guest Network are able to see (but not connect to) some devices on the main network
- Fixes an issue where device boot order caused devices connected over Ethernet Backhaul to connect wireless backhaul
- Updates the OpenVPN certificate from MD5 to SHA-256
Note:
CBR40 will be available later this month.
We look forward to hearing your feedback.
-NETGEAR Team
808 Replies
Surfboard SB6121 plugged into ORBI main unit yellow plug, PC1 and PC2 plugged into the next 2 ports, last port is plugged into a DLINK DGS1008 position 1(disabled). DGS1008 port 2 cat 5 cable 40" to a TPLINK TL-SG1005(disabled). The TPLINK is connected to all AV devices. Taking the 2 switches out of the system seems to have solved my issues. I will try this weekend to re-introduce the TPLINK and the AV portion of the wired system. I will remove the DLink 100%.
All PC's, security cameras and ORBI remote unit have static IP's. Daisy Chain off, BEAMFORMIING and MU-MIMO enabled, Router Mode,
wireless backhaul 75' away. Currently, wireless devices are connected to the closest ORBI module. Everything is working as it should.
Seems like even though these switches say there non managed, im wondering if there other features could be playing a roll in causing problems.
You might try the DGS-108 and 105 series:
http://us.dlink.com/products/business-solutions/8-port-unmanaged-gigabit-switch/
millertime_101 wrote:
Surfboard SB6121 plugged into ORBI main unit yellow plug, PC1 and PC2 plugged into the next 2 ports, last port is plugged into a DLINK DGS1008 position 1(disabled). DGS1008 port 2 cat 5 cable 40" to a TPLINK TL-SG1005(disabled). The TPLINK is connected to all AV devices. Taking the 2 switches out of the system seems to have solved my issues. I will try this weekend to re-introduce the TPLINK and the AV portion of the wired system. I will remove the DLink 100%.
All PC's, security cameras and ORBI remote unit have static IP's. Daisy Chain off, BEAMFORMIING and MU-MIMO enabled, Router Mode,
wireless backhaul 75' away. Currently, wireless devices are connected to the closest ORBI module. Everything is working as it should.
So I received my RBK23 yesterday, it actually configured automatically, everything worked find until.... I tried to hook it up to ethernet! The nightmare began, sleep was lost, I was ready to throw it out of my window, almost literally!!
I have 2 houses though and in my other house I have a Linksys Velop system. I don't have ethernet in that other house so I thought, let's switch! I hooked up the Orbi in my ethernetless house and it was configured it no time to work wireless. Everything great. Then moved the Logitech Velop to my new house, hooked it up to the ethernet and ... it worked flawlessly!
So long story short, this ORBI unit is great for wireless (it's faster and it reaches further than the Velop). But if you have ethernet, just go for the Logitech Velop instead
Lets try to help him first and see if there is a problem else where or with FW. Doesn't hurt to try a few things first while we all wait for the next FW update even though others are having good experiences with current FW versions. Not everyone is having bad experiences. Takes some effort to troubleshoot what the real issue is. It's not always FW.
A system that requires specific actions, disabling of features/functions, or specific hardware to allow it to work is not "troubleshooting" ... it's a flaw that cannot be fixed by bandaid approaches.
And you can certainly believe that.
Meanwhile I'll continue to try and help others and help find the real issues.
- People who say things like that tend to have zero concept of how wifi, networking and hardware work. And if one can’t do any sort of troubleshooting and complains about how there stuff doesn’t work, tends to just be lazy. At least some people on here are trying to help other people with there problems and seems to be making some people happier with there stuff. If your not going to help and be a hinderance, why not move along and let those do real work and help others. There zero benefit if your not helpful.
Poeple seem to forget that one of the main reasons for online forums or communities is to talk to each other and help either other out. What some of us are are trying to do here.
My friends Orbi I set up for him is still going strong. He's happy with it:
Sorry bout the typo, yes, should NOT be.
What happens if you disconnect the ISP modem from the router. Can you access any shared network resources on the LAN side thru the satellite?
Came back here after a few weeks to see if there were any good updates. Sadly no fw updates so I still cannot use wired backhaul and QOS just seems to do nothing. I really hate to ditch an expensive router and 3 satellites and start over, but I am fast approaching that point. I am also updating my Amazon reviews and suggest anyone else who feels ditched by netgear do the same. By the way, I do realize that for many people this product works fine. It worked fine for me with on Router and one wireless satellite, but for complex setups, this expensive system just does not cut it.
Is there anyway to force the sattalite to utilize wired backhaul, it just keeps connecting as wirelessly. Main unit is in AP mode, tried factory resets on both and many reboots, swapped cables, synced via wireless to main unit and then plugged cable.
JUM - I have spent a lot of time trying to do just what you are asking and the answer is basically no. Why Netgear did not include this is beyond me. In my case, I could get the satellite up in wired mode by various power cycling sequences, but it would always go back to wireless (a very weak wireless at that). Also, when it went to wireless it seemed to cause data storms on my network - I beleive is i looping date from the wirelss to the wired side. For now, I repositiioned my satellites and am limping along with a week wireless daisy chain solution while I wait for Netgear to fix the issue.
I got wired back haul working my friends system:
Can try this if you like.
Any network swtiches in the mix? If so, what the Mfr and model of the switch?
Zdman wrote:
Came back here after a few weeks to see if there were any good updates. Sadly no fw updates so I still cannot use wired backhaul and QOS just seems to do nothing. I really hate to ditch an expensive router and 3 satellites and start over, but I am fast approaching that point. I am also updating my Amazon reviews and suggest anyone else who feels ditched by netgear do the same. By the way, I do realize that for many people this product works fine. It worked fine for me with on Router and one wireless satellite, but for complex setups, this expensive system just does not cut it.
There has been lots of discussion in this forum about wired backhaul. Since March 2018, when I first obtained my RBK50 Orbis (operating in AP mode), I have been successfull with a wired backhaul.
However a few days ago, after installing an Edgerouter X, wireless backhaul worked, but I couldn’t get a wired backhaul up and running for love nor money, despite a lengthy period of dogged determination.
But I got it in the end, so now I have a tip that I think might be the answer for those also having wired backhaul problems.
Initially, the satellite in wireless mode, is harvesting nearby devices, which takes time. After several frustrating failed attempts I lost interest for a couple of hours, and then, I decided to try again and it just worked. No coloured ovals, straight in.
The experience is reminiscent of a learning mode, but in reality, I think the device harvesting routine dislikes being interrupted.
I don’t have any other explanation about why establishing a wired backhaul failed at first, but after an hour or two it worked instantly.
Worth a try?
- I notice a lot of complaints about the connectivity issues with the wireless between satellites and the router. I am not sure if this has already been discussed before, but since day one I have setup my orbi satellites with static IPs via the RBR50 and my system has been stable with that configuration. You guys can try that and see if it works any better for you.
All my devices, each one has a static IP entered into googlefiberbox and Orbi is in AP mode. I have brand new cat6 and cat7 cables. No matter what I try the sattalite does not show as connected sattalite. In an earlier post I detailed my setup and troubleshooting steps I have performed thus far. I have give up my useless attempts... too light for a boat anchor use, too toxic to set on fire, maybe might hollow it out use it as a vase for fake flowers.
- Ok got you. I have mine setup a little differently. I have my Verizon ONT box going directly into the RBK50 (Router Mode) and then the RBR50 daisy chain to the 2 RBS50s. Would you be able to configure your's like that or do you have to make the RBR50 run in AP mode?
Can try my configuration I setup for my friends Orbi:
Running great.
NG doesn't post when FW updates will become available. Just have to keep looking is all.
I have a RBK50 in Router mode and one RBR50 Satellite with wireless backhaul. After the firmware upgrade I randomly would lose internet connectivity. The connectivity was restored after a minute or so.
I had a Netgear GS105 ProSafe 5 port Gigabit Switch attached to the Satellite that provided wired connections to four devices. I had no issues with the Netgear Switch when it was connected to a Netgear Powerline adapter. Because the RBR50 has four ethernet ports, I decided to remove the Netgear Switch, and directly connect the four devices (TV, Receiver, HTPC, UHD Blu Ray player).
Going on two weeks now since I removed the switch. There have been no connectivity drops.
Note that I have an 8 port switch connected to the RBK50 that does not cause any issues.
Sounds like your GS105 PS switch may have been the cause. Either something about this switch or a faulty switch.
I don't think its a managed switch though it seem to have IEEE 802.3az Energy Efficient Ethernet.
Not sure if this could be a cause. If your other switch is working as well, seems to point to this one GS105 switch as the culprit.
cjake wrote:
I have a RBK50 in Router mode and one RBR50 Satellite with wireless backhaul. After the firmware upgrade I randomly would lose internet connectivity. The connectivity was restored after a minute or so.
I had a Netgear GS105 ProSafe 5 port Gigabit Switch attached to the Satellite that provided wired connections to four devices. I had no issues with the Netgear Switch when it was connected to a Netgear Powerline adapter. Because the RBR50 has four ethernet ports, I decided to remove the Netgear Switch, and directly connect the four devices (TV, Receiver, HTPC, UHD Blu Ray player).
Going on two weeks now since I removed the switch. There have been no connectivity drops.
Note that I have an 8 port switch connected to the RBK50 that does not cause any issues.
