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Forum Discussion
Orbi RBR50 / 2 RBS50 satellites - WiFI speed extremely slow
We recently upgraded our Internet Service to 400Mbps through Spectrum but I can only obtain download speeds around 12-13Mbps over Wifi with the Orbi Router and two Satellites. What is also odd is that the Upload speeds are faster at 18 - 20 Mbps?
I am assuming it is in the settings but have not made any changes. Orbi router and satellites are upgraded to latest firmware 2.5.1.8 but this made no difference.
Any advice/guidance would be greatly appreciated
32 Replies
RWCaines wrote:We recently upgraded our Internet Service to 400Mbps through Spectrum but I can only obtain download speeds around 12-13Mbps over Wifi with the Orbi Router and two Satellites. What is also odd is that the Upload speeds are faster at 18 - 20 Mbps?
I am assuming it is in the settings but have not made any changes. Orbi router and satellites are upgraded to latest firmware 2.5.1.8 but this made no difference.
Any advice/guidance would be greatly appreciated
How long have you had your Orbi? Has it ever worked properly?
2.5.1.8 has some issues
We have had the Orbi about three years now, it seemed to work fine previously but to be honest, I never really checked the speeds until we upgraded our internet service with Spectrum. What I find odd is that the upload speed is faster than the download speed, it seems really strange to me
Thanks
Has a factory reset and setup from scratch been performed since last FW update?
RWCaines wrote:We have had the Orbi about three years now, it seemed to work fine previously but to be honest, I never really checked the speeds until we upgraded our internet service with Spectrum. What I find odd is that the upload speed is faster than the download speed, it seems really strange to me
Thanks
What modem are you using from spectrum?
What speeds do you get directly connected to the modem?
What speeds do you get hardwired into the Orbi router?
The modem appears to be Spectrum's own, no other identifying markings on it. Connected directly to the modem, I am seeing speeds of 480 Mbps download and 22 upload.
Will have to check what i see hardwired to the Router, not easy to access, it is behind the TV in the family room
Thanks!
What is the Mfr and model# of the ISP modem the NG router is connected too? Look for a sticker on the bottom?
Built in router and wifi here by chance?
