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Forum Discussion
ORBI slow upload after 2.4.1.16 firmware update
I am a new ORBI home user. I installed my ORBI system on 6/9/18 on AT&T -verse 1000. It was setup in ROUTER mode by default. My download/upload speeds were pretty good -- about 600-800
I swi...
Yes, you need to test with a wired PC connected to the orbi router. There are too many variables in wifi that can cause inaccurate speed testing.
Wired speed testing comes first. Speed test while ALL other devices are disconnected from the router. Just use the one wired PC for speedtesting initially after the router is set up.
Doing a ERASE then setting up from scratch is just that, walk thru the setup wizard with a wired connected PC to the router and go thru setting up the router then add a satellite. Don't load any saved configurations from a saved file.
I set up my friends RBK50 a couple of weeks ago, been working fine since:
You can try my method if you want to...
I have had the same problem with upload speeds since upgrading to the 2.4.1.16 firmware. I have the arlo pro camera's as well and am having trouble with them recording correctly and was told my speed was to slow ( my speed hadn't changed until the new firmware) I am in Australia and have slow speeds but before the upgrade my download speed ranged from .09 -11.15 mpbs, Upload .09 - 1.1mpbs after upgrade download .05 - 10mpbs Upload .05 - .08 mpbs. I have just reverted to the previous firmware and my speeds are back up to download 10.85 - 11.85mpbs, upload 1.0 - 1.1mpbs so there's something with the new firmware that's slowing the upload speed. I'm sure there's another thread with others having the same issue since upgrading. I'm staying on previous version.
I did a total reset after firmware upgrade and again after I downgraded to previous version. Resetting is very time consuming and I really don't think we should have to do a total reset after each firmware upgrade.
Exaclty the same thing happened to me. Huge latency and incredibly slow throughput after firmware update, only in my case, nothing else was changed. Same ISP, equipment, and devices. Only change was the firmware. Please start trying to find what broke.
Try a factory reset on the Orbi system and set up from scratch. Others reported that this helped them:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1548414/highlight/true#M27868
https://community.netgear.com/t5/Orbi/speed-slows-down-Orbi/m-p/1551822/highlight/true#M28289
https://community.netgear.com/t5/Orbi/Is-2-1-3-4-in-auto-update/m-p/1553979/highlight/true#M28616
https://community.netgear.com/t5/Orbi/Orbi-Satellite-RBS50-Not-Connecting-via-Ethernet/m-p/1556692/highlight/false#M28949
rockstr wrote:
Exaclty the same thing happened to me. Huge latency and incredibly slow throughput after firmware update, only in my case, nothing else was changed. Same ISP, equipment, and devices. Only change was the firmware. Please start trying to find what broke.
Completed the (incredibly time-consuming) factory reset and setup from scratch. Nothing changed. Still very high latency and very low throughput. Was (and still am) using it as an AP connected to my ADSL gateway. Computers connected directly into gateway ethernet get low latency and full speed. It's just the Orbis that are having the problem. So my wireless network is worhless until a fix is found. Grabbed a three year old linksys router and plugged it into the gateway, and it works fine, but can't give me full house coverage--that's why I went to Orbi. So the problem is isolated to Orbi, and it started immediately after the firmware update. Searching the internet, this apprears not to be an isolated problem.
Same boat. After most recent firmware update, the ORBI is essentially unusable. Latency is super high, download/upload speeds terrible and very sporadic. I can turn ORBI off and plug in my old Nighthawk and get normal speeds. I can even just turn on the wifi of the crappy modem my ISP gave me and speeds are normal. Use the ORBI and internet is miserable. Had been very pleased with ORBI but it's turned off right now as it is unusable due to this crappy firmware upgrade.
Ask to try the beta here:
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.If you just updated FW, please do a factory reset on the router and satellite(s) and set up from scratch. Others reported having this issue until the reset was done then all was good after that.
https://community.netgear.com/t5/Orbi/RBK40-Download-Speed-Slows-Down-After-5-Days/m-p/1643475/highlight/true#M41776
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1548414/highlight/true#M27868
https://community.netgear.com/t5/Orbi/speed-slows-down-Orbi/m-p/1551822/highlight/true#M28289
https://community.netgear.com/t5/Orbi/Is-2-1-3-4-in-auto-update/m-p/1553979/highlight/true#M28616
https://community.netgear.com/t5/Orbi/Orbi-Satellite-RBS50-Not-Connecting-via-Ethernet/m-p/1556692/highlight/false#M28949
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
dmhayes007 wrote:
Same boat. After most recent firmware update, the ORBI is essentially unusable. Latency is super high, download/upload speeds terrible and very sporadic. I can turn ORBI off and plug in my old Nighthawk and get normal speeds. I can even just turn on the wifi of the crappy modem my ISP gave me and speeds are normal. Use the ORBI and internet is miserable. Had been very pleased with ORBI but it's turned off right now as it is unusable due to this crappy firmware upgrade.
I manually downloaded previous version of FW I was on (i think 2 versions back) and things are perfect again. The number of folks that seem to be complaining about this tells me it is bad FW and should be pulled. Also, I don't plan on going through the hour long 'from scratch' setup. I'll stay on this FW until Netgear releases a stable update.