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MatheusFigueire's avatar
Aug 28, 2019

Orbit RBR50 dropping connection

ORBI RBRB50 with Firware V2.3.5.30 is dropping connection.

After update of some versions, this beahviour is happening.

I thought with the updates of this last version it would stop, but it coninues.

 

What can be done from NetGear ?

14 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?
    Has a factory reset and setup from scratch been performed since last update? 


    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


    MatheusFigueire wrote:

    ORBI RBRB50 with Firware V2.3.5.30 is dropping connection.

    After update of some versions, this beahviour is happening.

    I thought with the updates of this last version it would stop, but it coninues.

     

    What can be done from NetGear ?


     

    • MatheusFigueire's avatar
      MatheusFigueire
      Aspirant

      rbr50

       

      Hi, thanks for the post.

      I will try to do some stuffs, but llike i said in the post above, it should work without any special configuration, at leat the basic.

       

      Thanks.

  • Retired_Member's avatar
    Retired_Member

    MatheusFigueire wrote:

    ORBI RBRB50 with Firware V2.3.5.30 is dropping connection.

    After update of some versions, this beahviour is happening.

    I thought with the updates of this last version it would stop, but it coninues.

     

    What can be done from NetGear ?


    v2.3.5.30 has known problems.

    • MatheusFigueire's avatar
      MatheusFigueire
      Aspirant

      RBR50

       

      Hum, ok, and do you know when NetGear will release some update to fix those problems ?

      This is a top product, it should not have basic problems like this.

       

      IT should not be necessary to disable stuffs to have this working, it should work, at leat the basic.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I have had zero issues with v30 on my RBK50. 

     

     

    • Retired_Member's avatar
      Retired_Member

      FURRYe38 wrote:

      I have had zero issues with v30 on my RBK50. 

       

       


      Good for you.  Perhaps its due to living on the 'edge'.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Wrong. My system IS working. Plain and simple. 

    • Retired_Member's avatar
      Retired_Member

      FURRYe38 wrote:

      Wrong. My system IS working. Plain and simple. 


      and your assumption is if it works for you it should work for all.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        If you believe that. Good Luck. Now lets get back to the OP. 

         

         

         

  • I have 3 Orbit RBR50 routers. Are they compatible with other Orbi router models?

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      You can connect RBS 20/40 series satellies to the RBR50. RBRs can't work as satellites, only router or AP mode. 


      bjeronimus wrote:

      I have 3 Orbit RBR50 routers. Are they compatible with other Orbi router models?