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Forum Discussion
VPN Service Help
Was wondering if anyone can help! My vpn service is not work at all! No matter which port I try udp or tcp! Open vpn can't seems too connect at all! I worked when I first got the orbi but now it's not, I know my DNS works cause am able to log in remotely on to the router via https DNS link, but for some strange reason VPN connection fails. I haven't changed port numbers just port type
31 Replies
ummm... you'll have to narrow down a bit. Is it working without a VPN? If not, try doing all of the following to narrow down to your pain point.
1. Try conencting your VPN to other devices, smartphones, tablets, other laptops/macbook
2. try using a different vpn like Ivacy, HSS, pure or any other you could find
3. Have you tried changing the numbers?
4. Double-check if all of your hardware is perfectly functional
2017-01-16 08:48:43 Server poll timeout, trying next remote entry...
2017-01-16 08:48:43 EVENT: RECONNECTING
2017-01-16 08:48:43 Contacting 69.122.xxx.xxx:12980 via UDP
2017-01-16 08:48:43 EVENT: WAIT
2017-01-16 08:48:43 SetTunnelSocket returned 1
2017-01-16 08:48:43 Transport Error: UDP connect error on 'xxxxxxxxxxx.ddns.net:12980' (69.122.xxx.xxx:12980): Network is unreachable
2017-01-16 08:48:43 Client terminated, restarting in 2...
2017-01-16 08:48:45 EVENT: CONNECTION_TIMEOUT [ERR]
2017-01-16 08:48:45 EVENT: DISCONNECTED
2017-01-16 08:48:45 Raw stats on disconnect:
BYTES_OUT : 350
PACKETS_OUT : 25
UDP_CONNECT_ERROR : 5
CONNECTION_TIMEOUT : 1
N_RECONNECT : 9
2017-01-16 08:48:45 Performance stats on disconnect:
CPU usage (microseconds): 45685
Network bytes per CPU second: 7661
Tunnel bytes per CPU second: 0
2017-01-16 08:48:45 EVENT: DISCONNECT_PENDING
2017-01-16 08:48:45 ----- OpenVPN Stop -----thats my open vpn log file, of course where it says xxx is my info masking but of the life I don't understand why it's not won't connect when my dns works! 😩😑
you can go to router's settings by:
1. opening the browser on your device
2. entering the router's IP, refer to your device or vendor for this
3. enter credentials and browse through the settings (usually somewhere in UDP/ADP port)
ok so my TUN port keeps staying blocked but my TAP port is opened, how do i fixed this? no matter what i change my port number too same result, TAP stays open and TUN stays closed, find that a bit odd to be honest
OpenVPN requires port 1194 (usually UDP) to be exposed to the Internet. The fact that your DDNS works doesn't prove port 1194 is exposed.
Both the router and your client need to use the same port number and port type.
You said OpenVPN worked, then you changed the port type, and now it doesn't work. Why did you change the port type? Change the type back to what it was, and see if it works.
Did you reset your router? Make sure the OpenVPN service is still active on your router. If that doesn't work, go through the OpenVPN setup process from the beginning again on your router, and re-download the setup files to your client.
Good luck.
i do think think the ports are open also, now heres the thing, how do i open them? this service is done by the orbi router, i cant port forward 192.168.1.1, so thats where am confused.
When you go through the process of enabling the OpenVPN service on the Orbi, that should open the necessry ports. The details are written to a config file that needs to be loaded on your client machine.
I use OpenVPN on my Mac, iPad, Linux, and another router, but I haven't set it up on my Orbi, because I use it as an Access Point only.
- Ok sorry was at work and I change those port with the intention thinking that maybe the defaults were blocked by my isp and it didn't work either, also my telnet to my router is turned off! I can confirmed that, those ports open is probably on a system that someone in my house is using, I live in NYC with 2 other houses above me (multi fam home) and each home have multiple devices and am sure someone in my fam have those ports open cause if i show u my port foward I have maybe 1-2 rules set and 1 device DMZ which is my security surveillance system so! I know those ports are not open via my router from me! Maybe on UPnP but even under my list those ports are NOT listed.... so yea
- And FYI I don't even use windows devices, all device in my section of my house I use apple devices which uses bonjour services, upstairs my other family members uses windows devices, laptop, desktop, etc
- Yes, I had to completely disable DMZ, enabling it seems to break VPN Services for TUN ports I dunno if it have been fixed since last firmware release cause now I got everything working smoothly I just don't wanna mess with things and break something so I left everything as it is lol
