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Forum Discussion
Can't setup AC1750 to work with MR1100
MODEM/ROUTER: Netgear MR 1100 cell hotspot
ROUTER: Netgear AC 1750 (R6350)
I am having ZERO luck setting up this router.
I've been through the setup process half a dozen times with the Netgear Nighthawk app and it's just not happening. I never get the Internet light to light up as any color, which leads me to believe this unit isn't detecting an Ethernet cable. I've tried two cables - one was the one provided and the other the one I use for my PS4, which I hard wire all the time with the MR 1100 with no issues so I know it's not faulty. I only get two lights lit - power and Wi-Fi. The other two lights have never come on.
I initially tried changing the hotspot modem/router to pass through its internet by enabling IP passthrough and disabling DHCP. The MR1100 recognized that the router was connected to it because it said 1 device detected. I never got the router to detect that even a ethernet cable was connected. I then did a factory resest on the MR1100 modem/router (since it was no longer prioviding Wi-Fi since I'd told it not to) and still no luck.
I haven't been able to complete setup with the Nighthawk app and I've been unable to login to the router with routerlogin.com because it doesn't recognize an internet source.
I'm ready to just take back this modem and give up. Is there ANY hope for setting up this router with a MR 1100 modem/router? They're both Netgear. I didn't think it would be THIS difficult!
So, what should I do besides return it?
15 Replies
Have you tried running the R6350 in access point mode? Leave the MR1100 running in router mode with the R6350 just controlling wireless and ethernet?
Besides the setting the router in AP mode, good suggestion, you might ask question on this forum as it supports you cell modem.
https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard
Not sure how to do that. Guess I've got some more research to do.
Go to this site and put in the router model. Will take you to a download section where you can download the user manual.
https://www.netgear.com/support/download/default.aspx
I can't do access point mode because I still can't login to the router. I dragged the whole setup over to my Home PC and did Modem (MR1100) into Internet on the Router (AC1750-R6350) and that into and ethernet port on the PC and still nothing. The PC can see the ethernet conection, but says it has no internet. I found MAC addresses using a CMD line and still, Netgear Genie can't find the internet. Oh, and the Internet light STILL hasn't lit to even show me "yes, there's an ethernet cable but no, there's no internet". This is SOOOOO frustrating! You shouldn't need a degree in computer science AND electrical engineering AND experience as a network technician to install a simple router, especially when the modem and router are from the same company!!!!
Forget trying to use the apps. Not that great and not needed for most things.
Open a browser on PC or MAC connected by Ethernet and go to 192.168.1.1 or 192.168.0.1. Wireless is fine as well as long as you have a wireless connection to the router, but Ethernet is prefured. That should get you there for a login to the router. If not there are more basic problems. This does not require an Internet connection.
