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Forum Discussion
Solved
AXM761 limited 5 year warranty query
Hey,
I have developed a fault with one of our AXM761 10gig tranceivers. I have confirmed it is the tranceiver by swapping it with known working modules (when plugged into the switch tranceiver ...
Hi bitmadmax,
Since you have an AXM761, I believe you have a NETGEAR Managed Switch that is also registered in your MyNETGEAR account, am I right? If ever I am correct, kindly try to open a chat or online support ticket on the NETGEAR Managed Switch and indicate on your notes the serial number of the faulty AXM761 as well as include the troubleshooting steps you did that made you confirmed that the AXM761 is faulty.
Regards,
DaneA
NETGEAR Community Team
Hi bitmadmax,
Since you have an AXM761, I believe you have a NETGEAR Managed Switch that is also registered in your MyNETGEAR account, am I right? If ever I am correct, kindly try to open a chat or online support ticket on the NETGEAR Managed Switch and indicate on your notes the serial number of the faulty AXM761 as well as include the troubleshooting steps you did that made you confirmed that the AXM761 is faulty.
Regards,
DaneA
NETGEAR Community Team
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