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Forum Discussion
Can't change profile. Can't register my 25 switches. Need support.
This is a general question about all (25) of my switches. Cannot register after logging in. Profile changes do not save.
Also created and PAID for an insight account - DOES NOT WORK. Would purchase...
KFS-Bill wrote:
This is a general question about all (25) of my switches. Cannot register after logging in. Profile changes do not save.
Attempting to register your Netgear products for an existing account on the my.netgear.com -> My Account -> Register a Product ?
KFS-Bill wrote:
Also created and PAID for an insight account - DOES NOT WORK.
Have any Insight managed devices at all? Reason for asking - can't see any in the tagged products. What kind of subscription - Insight Premium? Insight Pro for Reseller/VAR/MSP? And then, please what have you tried to do, and what does not work? Crystal ball is broken.
I'm not sure if your first reply was an answer. But I have logged into my. netgear.com account. It says I have no products registered under my profile. If I copy and paste a 13 digit s/n from a switch I get "Something went wrong, Please contact support team." The way your website is configured, I can't contact the support team without a registered product. So now what ?
it's not my Web site. Most people helping here in the community are not Netgear employees, contractors, or consultants. At least we understand how you tried to register the products.
Some Netgear moderators have to pick this up. ChristineT Christian_R
And the part with the Insight thing isn't answered.
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