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LewisArthur's avatar
LewisArthur
Aspirant
Aug 07, 2024
Solved

Can't log in to switch after firmware update

Hello,

 

An hour ago I updated my GS728TPv2 switch from 6.0.0.31 to 6.0.10.22. The switch has come back online, it can be pinged and anything connected as the correct connection however I can no longer log into the admin page for it.

 

When I enter the password and click 'Go' nothing happens at all, I don't even get an error or a red bit of text saying password incorrect, login failed etc.

 

Any ideas?

  • Try a different PC or web browser. 
    Clear out all web browser caches before entering the switches web page. 

     

    Try a factory reset and setup from scratch...

2 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Try a different PC or web browser. 
    Clear out all web browser caches before entering the switches web page. 

     

    Try a factory reset and setup from scratch...

    • LewisArthur's avatar
      LewisArthur
      Aspirant

      Hello,

       

      Thanks for your response. I have tried everything other than the factory reset with no luck.

       

      I won't be able to try and reset the switch until Monday but I will take this as a solution and reopen the post if I have further issues.

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