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Forum Discussion

storminnorman's avatar
Aug 25, 2016

Can't Ping PC on switch

I have a GS110TP wiht two Windows 7 comptuers attached.  I can ping oen but not the other.  I checked the ports configurations and they are the same

 

The one I cn ping is on port 7 and the 1 I can't ping is in port 8

 

ANy ideas

4 Replies

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired

    Hello storminnorman, 

     

    Welcome to the community! 

     

    Did you check if the other win7 computer is getting an IP address? If so, check if that computer can ping your gateway or DHCP server. 

     

    Thanks, 

    • storminnorman's avatar
      storminnorman
      Aspirant

      Yes the PC gets an IP and can access the network.  I am goign to try swithcing the ports on the switch wiht the other PC that I can ping and see if that makes a difference

      And the firewall is off...

      • storminnorman's avatar
        storminnorman
        Aspirant

        Update on this case.

         

        The issue is with both PC's and it seems that the DNS is not being updated on our servers possibly the "switch" needs to be added as a DHCP relay.

         

        DHCP shows the correct address but the DNS server shows a different address.  DHCP is coorect

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