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Forum Discussion

Cold-1's avatar
Cold-1
Aspirant
May 30, 2016

Diagnose power supply

Hi, is there a way to diagnose the powersupply (APS135W)? My switch (Prosafe M5300-52G3) died on me and before I buy a new powersupply, I want to make sure, it is actually the defective part... Are...
Hardware
Troubleshooting
JohnRo's avatar
JohnRo
NETGEAR Employee Retired
Jun 01, 2016

Hello Cold-1, 

 

Welcome to the community! 

 

I did try to look for some testing methods on how to diagnose the APS but I did not find any solid way to test it. Basically, the best way is just to try and test another power supply. 

 

Thanks, 

Cold-1's avatar
Cold-1
Aspirant
Jun 01, 2016

Hi JohnRo,

 

thank you for the quick response. I found a replacement PSU on ebay for little money. I will test it with this one and if it works, I will also put my measurements here.

My switch has actual "Netgear lifetime" waranty until 2034 but since I bought the switch from the original owner, this waranty seams to be void (I never understood by which logic a owner transfer shoud have an influence in waranty, but that's another topic).

 

Regards

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired
    Jun 02, 2016

    Hi Cold-1, 

     

    I am looking forward to the information regarding the measurements, I'm pretty sure that will help a lot of members here in the community. For the warranty, it is non-transferable and the serial number can only be registered once. If it was purchased from another person it will be considered as refurbished, lifetime warranty is covered as long as the unit is purchased from our authorized re-sellers. For more information please click here. 

     

    Thanks,

  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired
    Jun 06, 2016

    Hello Cold-1, 

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

     

    Thanks, 

    • Cold-1's avatar
      Cold-1
      Aspirant
      Jun 06, 2016

      Hi JohnRo,

       

      the replacement PSU has not yet arrived. But I expect it to this week.

       

      Regards

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired
        Jun 06, 2016

        Hello Cold-1, 

         

        Alright, we'll be waiting for your update. Please keep us posted! :)

         

        Thanks, 

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