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Forum Discussion
GC110 & GC110P - Cloud Server is Unreachable
Here goes nothing for my first post: Purchased these yesterday and they appeared to be the "latest & greatest" and fit a particular need for a client. I got the GC110 setup yesterday and it was c...
I did some additional troubleshooting this morning. I reset both switches back to facotry defaults. Once that was completed, I created a brand new account in the Insight App with a new email. Once that was completed, I then created a new network with the above referenced switches.
The issue is still present. The log files appear to have the same lines of code and I get to the point where the CloudAgent is "Awaiting Cloud Sign-On". This has persisted for well over a day so I'm assuming that there is something within the Netgear Insight Cloud that is causing this issue.
It appears that the Insight Cloud is now offline. I'm unable to sign in at all.
I chatted with Support this morning and they thought it was an issue with the Insight Cloud Server. In the middle of our chat, their chat server crashed. So it appears to be an issue on their side and not with the switches. Will update when I know more.
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