NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
hunte88
Jun 19, 2023Aspirant
GS752TPP poe problem with hikvision
Hi, i have bought a switch model GS752TPP to change my old ubiquiti switch 24p 500watt poe.
With ubiquiti i not have a problem with a ipcamera that is distance 70 meters with cable ethernet, from the switch poe. The date signal and the power of camera was ok. Now with the netgear, i can't see the video stream, the switch and other software can't detect the ipcamera but the switch can detect the the current draw.
I have put the full duplex negotiation but the problem remain.
How can i resolve this problem.
This switch i think is not more better than ubiquiti but i didn't found nothing better than netgear for 870 euros.
Thanks a lot for the help.
19 Replies
- schumakuGuru - Experienced User
Exact Hikvision camera model please.
- hunte88AspirantDS-2CD2032F-I
- schumakuGuru - Experienced UserTime for a firmware update and adjust the PoE detection time for this specific issue.
https://kb.netgear.com/000065651/GS728TPv2-GS728TPPv2-GS752TPv2-GS752TPP-Firmware-Version-6-0-10-17
Consult the release notes FMI.- hunte88AspirantI have updated the firmware but the problem persist. For adjuts the time detect what i must to do exactly ?
Thanks a lot for the help.- schumakuGuru - Experienced UserCheck the System > PoE > Advanced > PoE Port Configuration page
For simplicity, I suggest to change the negotiation time for all ports.
Post a screenshot of the complete table, and we figure out together in case.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!