GSM7224v2 crashing

Question

I've got a number of GSM7224v2 switches that just recently started occasionally crashing and restarting. These are running older firmware. Does anyone know if the most recent firmware updates for them fixed any crashing issues?

Also, is there some way to log information for these crashes?

Thanks for any help!

- John

msi · Answer

Hi&nbsp;If you say that your&nbsp;GSM7224v2's&nbsp;are running "older firmware" (but don't say which versions exactly) you have to consider that this managed switch runs up to firmware 8.0.1.36. The version number itself is not the most important part, however when you download the latest firmware for this model you can see from the date codes of the files in the archive are from 2012. So even the latest firmware for this model is likely almost 8 years old.&nbsp;You could possibly configure a syslog server to log message that the switches may have been able to send off to a remote logserver before crashing. Or you could check out if you can copy either via USB or remotely via TFTP what is is in&nbsp;nvram:errorlog and nvram:log. (Check out the CLI guide for your model in the copy command section).&nbsp;For comparison: The also aging M4100's ran on 9.x initially and are now on a 10.x code base while the current M4300's run on 12.x. The M4300 would have crashlog-related commands but your version seems to be missing such commands. At that point updating to the latest version available wouldn't be a bad thing in my oppinion anyway. But if I were in your situation (and some budget was available) I'd consider planning on a replacement soon-ish considering their age and firmware base.

JohnMay · Answer

That is probably very sound advice.&nbsp; Would the M4300 be the most logical model to replace with?&nbsp; Or do you have recommendations of other models?&nbsp;Thanks!&nbsp;- John&nbsp;

JohnMay · Answer

Hmm, looking at the M4300 that doesn't look like what I'd need. I need an equivalent 24 port gigabit managed switch to the GSM7224v2. Any reason not to go with one of the Smart Managed Pro models, such as the GS324T? Thanks again!

- John

msi · Answer

Hi&nbsp;It depends on your needs to be honest. I for one have come to the conclusion that if I have to manage several switches that web UI only is really not scaling and becomes inefficient at a certain size. Honestly I wouldn't want to go back managing 24-Port smart / web managed switches by now.&nbsp;The M4100 still seems to be actively marketed and costs a bit less because it only had SFP/1G uplinks, but it is not stackable (can further ease management) and did not have hot-plug power supplies.&nbsp;Yes, the M4300 line costs more which is partially due to having 10G uplinks (SFP+ and/or 10GBASE-T), hotplug power supplies which can be made redundant by adding a second into the free second PSU slot and last but not least: stacking. Maybe consider a M4300-28G for the closest replacement if budget allows?There are also some more recent models added to the M4300 family that support Multi-gigabit or NBASE-T which M4100 don't support at all.&nbsp;If you cannot afford the premium for a managed switch, at least get a Netgear smart managed "pro" one which should have most options of your current switch but not CLI. But if you have a couple of switches, CLI management is more efficient in my experience.

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GSM7224v2 crashing

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