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Forum Discussion

tim_'s avatar
tim_
Aspirant
Jul 27, 2016
Solved

GSM7224V2 fails to boot

Hi,   I have a GSM7224 V2 switch and am trying to reset it to original unconfigured state.  Howevr it completely fails to boot.  When it is powered on the power LED quickly goes solid green (meanin...
Firmware
Hardware
  • tim_'s avatar
    tim_
    Aug 05, 2016

    It seems the flash is corrupted and so it is being returned for a replacement.  No way to fix this otherwise it seems.

tim_'s avatar
tim_
Aspirant
Jul 28, 2016

Hi DaneA,

 

Thanks, they are both good articles that I hadn't found, but they only apply if the switch can boot to a menu.  Mine is not giving me the menu.  It powers on and gives me a short message (as per my first post) and then stops.  No menu is ever presented.

 

What can I do?

 

Thanks,
Tim

DaneA's avatar
DaneA
NETGEAR Employee Retired
Jul 28, 2016

Hi tim_,

 

I suggest you to open an online case with NETGEAR Support at anytime.  Let them know what happened to your GSM7224V2 switch for further assistance.  If ever the device hardware is found faulty, then please be ready to submit a soft copy of the Proof of Purchase or Sales Invoice of your device for warranty verification via the online case.  If the hardware warranty is still valid, then an online replacement will follow.
 

 

Regards,


DaneA

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