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Forum Discussion

Aspirant

May 22, 2018

Solved

GSM7312 - Can I regain access? It looks like the management port is disabled, don't know IP

I just inherited a GSM7312 L3 managed switch. If I connect the VT100 terminal and start the switch it says

Hit any key to stop autoboot: 0

then all it shows is a cursor

=>

How can I gain access to the management interface?

Troubleshooting

JohnC_V
May 24, 2018
Sippy,

Have you tried to press "q" button while booting? Once you are in the boot menu, you may recover it using the backup image.

Regards,

5 Replies

JohnC_V
NETGEAR Moderator
May 23, 2018
Hi Sippy,

Welcome to our community! :)

Please make sure that you will reach the console of the switch. Please refer to this manual on page 3-1.

Regards,
- Sippy
  Aspirant
  May 23, 2018
  When the switch powers up it stops at the point where it says
  
  Press any key to stop boot
  
  It never gets past this point, which leads me to believe there is no O/S
  
  Either that or the management port is disabled in favor of browser management if that is possible.
  - Sippy
    Aspirant
    May 23, 2018
    I am viewing this from the console port connected to my PC using PuTTy VT100 terminal emulation.

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