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Logico68's avatar
Logico68
Aspirant
Oct 25, 2021

Help with bricked GSM7328Sv1 Switch

I have troubles with an GSM7328Sv1 switch.

I have tried to upgrade it to version 8.0.3.49 via TFTP from a version 6.2.0.14 firmware. The upgrade fails and now my switch is bricked.

 

The only thing that I can do is connecting with console cable and access the Boot Menu.

If I try to start operational code it says: "ERROR: Operational code CRC is not valid, you must load new code."

 

I was following the instructions found here and trying to reflash the firmware 6.2.0.6 in .opr format (trying to load any version of the .STK firmware files results in: "ERROR: Code image size of 1 bytes is invalid.")

 

Now, I am able to send the .opr file trought XMODEM, but when I choose "Start Operational Code" it starts uncompressing, go to 100% and then it freezes there (I tried to leave it there for more that 12 hours, nothing happened).

 

Any suggestions? Did someone have a newer or older firmware version in .opr format that I can try to flash?

 

Thanks,

Giovanni

3 Replies

  • quick update:

    seems that the "uncompressing" freeze is due to a wrong baud rate on the terminal.

    After flashing the 6.2.0.6 firmware and booting in operational mode, the switch reboot itself and set the COM port back to 9600 baud rate.

    If in TeraTerm I change the Baud rate back to 9600, I am able to use the console again and the switch is up and running with 6.2.0.6 firmware.

     

    Now, if I try to update the firmware to whatever version (I tried original 6.2.0.14 and the latest 8.0.3.49) it freezes on "Bootcode version upgraded... updating the Bootcode on all the units."

    It seems to have problems flashing the new boot code.

     

    Now the only option I have is to restart the switch by plugging off the power cable and re-flash the 6.2.0.6 opr.

     

    In this moment, the only firmware that is usable on my switch is 6.2.0.6 that is not reccomanded to use in production.

     

    Someone has a newer firmware version in opr format, so I can try to flash it through XMODEM?

    • neilkeyter's avatar
      neilkeyter
      Initiate

      Hello,

       

      I have managed to update my netgear gsm7328 and 528s

       

      I send the update file via ftp.

       

      after all then i did a save of the config.

       

      went to my console window and kept on rebooting.

       

      selected 2 for the start boot menu options and then selected option 11 Restore configuration to factory defaults (delete config files) to delete the boot

      when i got the boot option after few minutes i pressed 1 and the new firmware was loaded

       

      hope this will help

       

       

      below is what i did

       

      NetGear Boot code......
      Version 01.00.33 02-03-2011

      CPU Card ID: 0x508541


      Select an option. If no selection in 3 seconds then
      operational code will start.

      1 - Start operational code.
      2 - Start Boot Menu.
      Select (1, 2):2


      Boot Menu

      Options available
      1 - Start operational code
      2 - Change baud rate
      3 - Retrieve event log using XMODEM
      4 - Load new operational code using XMODEM
      5 - Load new operational code using USB
      6 - Display operational code vital product data
      7 - File system directory listing
      8 - Update boot code
      9 - Delete backup image
      10 - Reset the system
      11 - Restore configuration to factory defaults (delete config files)
      12 - Activate Backup Image
      13 - Password Recovery Procedure
      14 - Upload a file through XMODEM
      15 - Download a file through XMODEM
      [Boot Menu] 11

      Are you SURE you want to delete the configuration? (y/n):y
      [Boot Menu]
      [Boot Menu] 1


      Operational Code Date: Fri Sep 5 22:46:53 2014
      Uncompressing.....


      Adding 0 symbols for standalone.


      File: cardmgr_cnfgr.c, Line: 354, Error 1446002689 (0x56304001)
      Instantiating /download as rawFs, device = 0x20001
      Formatting /download for DOSFS
      Instantiating /download as rawFs, device = 0x20001
      Formatting...OK.
      Instantiating RamCP: as rawFs, device = 0x30001
      Formatting RamCP: for DOSFS
      Instantiating RamCP: as rawFs, device = 0x30001
      Formatting...OK.

      (Unit 1)>

      Applying configuration, please wait ...

      Applying Global configuration, please wait ...

      Applying Interface configuration, please wait ...

      User:

       

      • neilkeyter's avatar
        neilkeyter
        Initiate

        Hi

         

        I need to add this i upgraded my firmware from version 6 to version 8 (Latest)

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