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Forum Discussion
TheCoppa
Jun 07, 2017Follower
M4100-50G V2H2 fails to boot
I have had this M4100 for a few months. Yesterday, there was a power outage, upon restart, the swith failed to boot, and the power LED was flashing amber. I powercycled a few times with the same result. I consoled into the unit, below is what I captured. Is this a brick, or is there a way to bring it back from the dead?
Initializing Arena.
Initializing PCI. [normal]
PCI[0]: Initializing host
PCI[1]: Initializing host
PCI[1] bus 0 slot 0/1: (24) not enough PCI mem space (134217728 requested)
PCI[1] bus 0 slot 0/0: (24) not enough PCI mem space (134217728 requested)
Initializing Devices.
Loader:stk Filesys:raw Dev:flash2.stk1 File: Options:(null)
Loading: STK image is 12469668 bytes, CRC 0x3FAC
3613652 bytes
Starting program at 0x80005170
Checking for application
Exploding tgz file to RAM...chmod: switchdrvr: No such file or directory
/mnt/application
Starting operational code application...
Rel 10, Ver 0, Maint Lev 2, Bld No 20
Linking libproc_libs.so to /lib/libproc_libs.so
After this, nothing happens and the power LED starts to blink.
2 Replies
- DaneANETGEAR Employee Retired
Hi TheCoppa,
Welcome to the community! :)
Since the power LED is flashing amber, this could mean that the power module has failed. With regard to this, I recommend you to open a chat / online case with NETGEAR Support and let them know the status of the M4100-50G switch. Attach a .doc or .pdf copy of the Proof of Purchase or Sales Invoice of the M4100-50G switch on the chat / online case for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneANETGEAR Community Team
- DaneANETGEAR Employee Retired
I just want to follow-up on this. Were you able to open a chat / online case with NETGEAR Support and let them know the status of the M4100-50G switch? If yes, keep us posted.
Regards,
DaneANETGEAR Community Team
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