NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
M4300-28G ip management port fails after restart in a stacked configuration.
Hello, we have a stacked configuration from 6 times a M4300-28G switch (firmware version 12.0.2.9), the stack up and running. The ip management port (IP4) is set to vlan 1 and via the web inter...
Hi Jos,
We have received the TechSupport file just you sent to us.
This error may cause by serviceport enhancement in 12.0.2.x which add a new default IP address 192.168.0.239/24.
We also find a similar issue just like yours which will only appear on slave stack unit.
Maybe this issue have same root cause with yours.(default serviceport IP address)
So We will share the new firmware to you when the similar issue fix.
Please use a workaround method to avoid the error for now if possible:
Set the an another IP address on management VLAN.
Such as:
192.168.1.x/24
192.168.10.x/24
Thanks for your understanding and patience.
Hello Laurent,
are there know issues with firmware version 12.0.2.9 M4300-28G switch?
Have you any idea why the ip management port fails to response after a reboot?
best regards,
Jos Laan
Protonic Holland
Hi JosLaan
No, there is no known issue on 12.0.2.9 so I am very perplex on this Management IP issue.
I originally thought your startup config wasn't properly saved, but that's not the case as we see the IPv4 Interface Status.......................... Down with the right IP address after a reboot. So there is another conflict affecting the VLAN 1 IP interface in startup config, since this interface is down.
Do you have conflicting configuration on OOB port, simultaneously? Can I ask you to follow indications from this post, in order to remove the configuration from the OOB Service Port?
Regards,
Hello Laurent,
OOB port is set:
(M4300-28G) (Config)#show serviceport
Interface Status............................... Down
IP Address..................................... 0.0.0.0
Subnet Mask.................................... 0.0.0.0
Default Gateway................................ 0.0.0.0
IPv6 Administrative Mode....................... Enabled
Configured IPv4 Protocol....................... None
Configured IPv6 Protocol....................... None
IPv6 AutoConfig Mode........................... Disabled
Burned In MAC Address.......................... B0:7F:B9:42:C6:A5
ip-managment shows:(M4300-28G) (Config)#show ip management
IPv4 Interface Status.......................... Up
IPv4 Management Interface...................... vlan 1
IP Address..................................... 192.168.4.1
Subnet Mask.................................... 255.255.0.0
Method......................................... Manual
Routing Mode................................... Enable
Default Gateway................................ 0.0.0.0Source Interface............................... vlan 1
Burned In MAC Address.......................... B0:7F:B9:42:C6:A4
Locally Administered MAC address............... 00:00:00:00:00:00
MAC Address Type............................... Burned Inafter reboot the show ip-managment command shows:
(M4300-28G) (Config)#show ip management
IPv4 Interface Status.......................... Up
IPv4 Management Interface...................... vlan 1
IP Address..................................... 192.168.4.1
Subnet Mask.................................... 255.255.0.0
Method......................................... Manual
Routing Mode................................... Enable
Default Gateway................................ 0.0.0.0Source Interface............................... vlan 1
Burned In MAC Address.......................... B0:7F:B9:42:C6:A4
Locally Administered MAC address............... 00:00:00:00:00:00
MAC Address Type............................... Burned InBut I can't ping to it!
When switching from ip management address:
(M4300-28G) (Config)#ip management vlan 1 192.168.5.1 255.255.0.0
Ping works! (to the new address 192.168.5.1).
We have 6 stacked M4300-28G switches with glass and copper connections:
(M4300-28G) (Config)#show stack-port
Configured Running
Stack Stack Link Link
Unit Interface Type Product Name Mode Mode Status Speed (Gb/s)
---- ---------------- ------- ----------------- ---------- ---------- ---------- ------------
1 0/25 Ethernet Ethernet Link Down 10
1 0/26 Ethernet Ethernet Link Down 10
1 0/27 SFP+ AXM764 Stack Stack Link Up 10
1 0/28 SFP+ AXM764 Stack Stack Link Up 10
2 0/25 Ethernet Ethernet Link Down 10
2 0/26 Ethernet Ethernet Link Down 10
2 0/27 SFP+ AXM764 Stack Stack Link Up 10
2 0/28 SFP+ AXC761 Stack Stack Link Up 10
3 0/25 Ethernet Ethernet Link Down 10
3 0/26 Ethernet Ethernet Link Down 10
3 0/27 SFP+ AXC761 Stack Stack Link Up 10
3 0/28 SFP+ AXM764 Stack Stack Link Up 10
4 0/25 Ethernet Ethernet Link Down 10
4 0/26 Ethernet Ethernet Link Down 10
4 0/27 SFP+ AXM764 Stack Stack Link Up 10
4 0/28 SFP+ AXM764 Stack Stack Link Up 10
5 0/25 Ethernet Ethernet Link Down 10
5 0/26 Ethernet Ethernet Link Down 10
5 0/27 SFP+ AXM764 Stack Stack Link Up 10
5 0/28 SFP+ AXC761 Stack Stack Link Up 10
6 0/25 Ethernet Ethernet Link Down 10
6 0/26 Ethernet Ethernet Link Down 10
6 0/27 SFP+ AXC761 Stack Stack Link Up 10
6 0/28 SFP+ AXM764 Stack Stack Link Up 10What can it be?
Suggestions are welcome!
best regards,
Jos Laan
Protonic HollandCan you check for following instead.
Show arp | include B0:7F:B9:42:C6:A4
Verify the arp is there for the IP you configured after the ping stops. If not, that may be reason for ping not working Also, what is source IP from which you are pinging. Is it the same VLAN as management on VLAN 1.
Also for clarification, I assume you are not using the OOB port since OOB status is down. OOB should be seperated from management vlan due to seperation of those, unless you connect OOB port back into a switch port to get service port online. You are however configuring a management vlan which by default is vlan 1.
Also, can you output and PM me the tech support file. To generate the tech support file, do following via CLI at enable prompt
show tech-support
Wait for file to be generated and then download it either via TFTP via CLI or use the Web GUI to download the Tech support file from the switch.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
