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Forum Discussion
Solved
M4300-52G-PoE U-Boot loop
Hello everyone, I recently updated the firmware on my Netgear M4300-52G-PoE switch tp 1.0.0.16, and since then, it has been stuck in a boot loop. The message displayed in the CLI is: "U-Boot 201...
Yes -- that is what happens to these switches ALL THE TIME.
We have a customer with 14 of these PoE units, and over the last 6 years we have replaced at least 4 or 5 of them.
I don't know what causes it. Neither does NETGEAR support as far as we can see. They just randomly decide to not survive a firmware upgrade.
If you've already tried the 30-30-30 second reset procedure and still cannot get it to boot then there is no fix. Raise a case with support and have the unit replaced under the lifetime warranty. Be prepared to get stuffed around for a week or two as they will be asking you to perform all the above again and send them the proof.
Yes -- that is what happens to these switches ALL THE TIME.
We have a customer with 14 of these PoE units, and over the last 6 years we have replaced at least 4 or 5 of them.
I don't know what causes it. Neither does NETGEAR support as far as we can see. They just randomly decide to not survive a firmware upgrade.
If you've already tried the 30-30-30 second reset procedure and still cannot get it to boot then there is no fix. Raise a case with support and have the unit replaced under the lifetime warranty. Be prepared to get stuffed around for a week or two as they will be asking you to perform all the above again and send them the proof.
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