NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
M7100-24x switch can't link up with Intel 10G board (Intel Broadwell-DE 10G MAC + Inphi CS4227 PHY)
Hello Sir, I have Netgear M7100-24X and XS 716-T switch, I encountered SFP link not up issue when I connect 10G SFP from Intel board to any SFP port (21~24) to M7100-24X switch. After connected o...
Hi MiltonWang,
Welcome to the community! :)
As far as I have checked, there is no issue logged for the M7100-24X (XSM7224) switch about not being able to link up with the Intel 10G board (Intel Broadwell-DE 10G MAC + Inphi CS4227 PHY) using the SFP ports as per described in your post. Since you have upgraded the firmware of the M7100-24X (XSM7224) switch to the latest version, I suggest you to perform a factory reset to it then reconfigure the settings from scratch to start clean using the latest firmware version.
If ever still the same problem, then it seems that there is a compatibility issue between the M7100-24X (XSM7224) switch and the Intel 10G board (Intel Broadwell-DE 10G MAC + Inphi CS4227 PHY). I suggest you to open a chat or online case with NETGEAR Support and let them know about your concern as well as the troubleshooting steps you did to isolate the problem. It is possible that the chat/online case you will open will be escalated to the engineering team to address the compatibility concern and a fix (possibly a beta firmware) will be created.
Regards,
DaneA
NETGEAR Community Team
Hi DaneA,
Thanks for your feedback and suggestion for this compatibility issue. I have followed your suggestion to do a factory default on M7100 switch via Netgear web GUI. I also saw SFP port link down on both switch and Netgear GUI after switch process factory default and reboot, and I saw ixgbe driver repeated display 10G link up and down from Host console.
Due to I cannot recover SFP port link issue by upgrade latest Firmware and do factory default in M7100-24x (XSM7224) switch, I will follow your suggestion to open a online case from NETGEAR Support. Thanks.
Best Regards,
Milton Wang
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
