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Forum Discussion
Ditrovic
May 14, 2018Aspirant
Netgear ProSafe Plus 24 port problem cable length - no signal
Hi,
I already have a ProSafe 16 port switch that works without any problems.
I recently bought a ProSafe 24 port switch (JGS524E v2) to use instead of an old D-link 10/100 Mb switch.
Since our ...
JohnC_V
May 15, 2018NETGEAR Employee Retired
Hi Ditrovic,
Welcome to our community! :)
The maximum allowed length of a Cat 6 cable is 100 meters or 328 feet. May I know if you tried to connect other switch on the same cable where the NETGEAR switch is connected?
Regards,
Ditrovic
May 16, 2018Aspirant
Hello JohnCarloV,
Thank you for replying.
The configuration works fine with an older D-link switch. I just switched the switches, but my Netgear won't recognise the cable. I didn't test it with a third device, I can try that next week.
Regards,
Ditrovic.
- JohnC_VMay 16, 2018NETGEAR Employee Retired
- DitrovicMay 24, 2018Aspirant
Sorry for the long wait, I work at multiple schools.
Next monday I can check if only D-link manages to get a signal or other switches too.
Thanks.- DitrovicJun 04, 2018Aspirant
I finally managed to test the setup with other devices.
Strangly, all switches don't seem to have a problem with the connection.
D-link pro switch 10/100, TP-link home device 10/100, other TP-link-device all work fine.What might cause the problem is thedata loss on the cable, since it probably exceeds the 100M-max length, signal speed (to internet) is 7 times slower. (70 Mbps on main switch, 10 Mbps after 100M cable)
Maybe Netgear can't deal with the lost packages and therefor drops the connection.
Unfortunatelly I can't add a switch to power the signal halfway the cable since it's under ground for the most part.Any thoughts?
Thanks a lot!
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