NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Network setup M4100 Switch and streaming services
Hi guys, my first post here so please go gentle. I have dabbled in the dark arts of IT for many years but am rather inexperienced when it comes to network setups. My hope setup is thus: Modem/...
Hi tuddy,
tuddy wrote:
a. If you connect both the Apple TV and Sonos directly to the DGND3700v2, are you getting drop outs?
- Yes - this was my original setup and the drop outs were terrible to the point where I would have to reset the modem all the time with just Sonos working (which started me on the quest of investigating network setups for Sonos, and led to the purchase of a managed switch)
Based from your answer, since dropouts occurs at the setup described above, it could be a setting on the DGND3700v2 or Sonos that needs to be modified. Check the physical connection as well. Are you using CAT5e or CAT6 ethernet cables?
Does the Sonos device you have works offline? If yes, disconnect the M4100-D12G switch from the DGND3700v2 then connect both the Apple TV and Sonos directly to the M4100-D12G switch then play a movie. Do you observe any dropouts? (Note: Try to enable or disable STP to observe)
I look forward to your response.
Regards,
DaneA
Netgear Community Team
Hi Dane, Thanks for your reply mate. I'm running Cat5e cable through the house but I was having the same problem when I was running short patch cables in my previous setup, and come to think of it I was having the problem when the Apple TV was connected via wifi. Unfortunately the Apple TV and the sonos both require an Internet connection to operate (as they are both accessing streaming service) so I can't test your suggestion of trying the direct connection to the switch. I have been watching the sonos controller when the dropouts occur and it displays a message saying it is unable to maintain a sufficient buffer speed. It seems to me that the Apple TV is somehow hogging all the bandwidth. I've read the QOS help but I don't really understand how to implement it properly. Do you think this may help my problem? Cheers Tuddy
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
