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Forum Discussion

ChristISM's avatar
ChristISM
Aspirant
Dec 02, 2015

Port Error on GSM7224

Hi,

 

We have a very strange issue with one of our GSM7224. A computer is connected to port #13. It has like 4% received error and no transmit error. Here's the test we did:

 

-We change cable in the patch and to the computer from the wall plug, same issue

-We connected the patch to port #18, works normally

-We connected the patch to another switch, works normally

-We connected a laptop into port #13, works normally

 

As soon as I plug the patch into port #13, there is error, and I can see it growing. The switch has the lastest firmware 8.0.1.36, temps are ok, switch has been reboot yesterday.

 

With the test I did, I have no idea what's going on there.

 

Any idea?

 

Thanks

2 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi ChristISM,

     

    You mentioned that you have connected a laptop on port 13 and it works normally.  It might be possible that the LAN adapter of the PC previously connected to the patch going to the GSM7224 has errors.  Kindly try to disable/re-enable the LAN adapter of the PC connected on port 13.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

     

     

    • ChristISM's avatar
      ChristISM
      Aspirant

      Computer that was on port 13 has been switch to port #18, and no more error.

       

      I will try to reset or update the driver on this computer, to see if it works, but it's very strange that on another port it works normally with the same computer :(

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