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Forum Discussion

interele's avatar
interele
Aspirant
Jun 20, 2018

Postal franking machine doesn't work

We have a Neopost postal franking machine. It only supports 10M but I have attached it to a small Netgear switch that does 10./100/1000

and then conected it to our network. As soon as it is plugged in it starts transmitting saturating the 10M link.

If I plug it in the Internet side ( directly to the router ) it works fine

If I plug it in our side of the Smoothwall filter it also works fine

As soon as I plug it into something ( anything ) connected to the main switch it just starts transmitting like there is no tomorrow and won't stop

 

Any ideas anyone

 

Ta

 

M

9 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    Hi interele,

     

    Welcome to our community! :)

     

    Before any further, May I know the model number of your switch? Is it unmanaged switch? Where is it connected? May you be able to provide us some network topology to look at?

     

    Regards,

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    interele,

     

    I would like to have a follow up on this thread. Please let us know if everything works ok now or you still need further assistance.

     

    Regards,

    • interele's avatar
      interele
      Aspirant

      Excellent drawing attached :-)

       

      The network in entirely flat.

      As soon as it is pluggin in to the XCM or any switch below it it starts

      transmitting like mad  - drawing is simpilified in a way

      The franking machine only does 10M so to plug it in anywhere

      I use a Netgear GS108PE

       

      Ta

       

      M

      • JohnC_V's avatar
        JohnC_V
        NETGEAR Employee Retired

        interele,

         

        I apologize. Have you tried replacing the cable? How about the NIC card of the postal machine? It seems that everything works fine except this. Do you have another postal franking machine just to isolate?

         

        Regards,

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