Problem with S3300 backup using NMS300

Question

Hi, as in subject. After discovering switches, I have a problem with making backups of S3300 switches, it gives "File transfer error" prompt every time I try to make backup of these.
With M4300 everything works fine.

Thank in advance for your help.

Marc_V · Answer

pcf_it
&nbsp;
Welcome to the Community!
&nbsp;
Have you tried to recreate the backup profile or backup job? Have you setup an external file server?&nbsp;
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you may want to check the manual here.

pcf_it · Answer

Hi, yes I have external file server set up, also I recreated the task for S3300 switches and still getting the same result - "File transfer failed"

Marc_V · Answer

Did you turn off the Remote management port? Have you tried contacting support?

pcf_it · Answer

Where should I disable remote port?

Marc_V · Answer

Can you send a SS or copy of audit and system logs if possible. Send it thru PM.&nbsp;

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Problem with S3300 backup using NMS300

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