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Forum Discussion
l27
Nov 21, 2016Guide
Can I purchase support for used switches?
Is it possible to purchase support for used switches bought from someone? Let's say I know someone that is selling a switch that I want to have supported. I know other manufactures will do this becau...
l27
Nov 22, 2016Guide
What about tech support/phone support? I understand I may not get warranty coverage buying used.
- JohnRoNov 22, 2016NETGEAR Employee Retired
Hi l27,
The units will be considered refurbished. Support can only be purchased by original owners (with their receipts) since buying support includes next-business-day replacements. Your best bet in getting help with questions/setup is the community or our KBs.
Thanks,
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