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Forum Discussion
knarfer
Oct 30, 2017Aspirant
M4300-52G-PoE+ loop error
Hello, i have a stack of 2 netgear m4300 switches. i also have a second stack of 2 m4300 switches. these stack is connected with a lag to the first stack. on the second stack is port 51 of each swi...
Retired_Member
Oct 31, 2017Hi knarfer,
Welcome to the community!
Could you please provide detailed info as below:
1. Please check if enable L2 Loop Protection on Switch?
2. Please check if enable STP on Switch?
3. Please provide your topology, we want to check if there is loop.
Regards,
EricZ
NETGEAR employee
knarfer
Oct 31, 2017Aspirant
Hi Eric,
1. L2 Loop protection is enabled
2. STP is enabled
3. we have 4 core switches in stack
on this stack we connect edge switches with lags. some of this switches are standalone other are in stack. the standalone switches are connected with 2 ports in a lag. the switches in stack are connected with 1 port on each switch in a lag configuration.
regards
Frank
- Retired_MemberOct 31, 2017
Hi knarfer
As all of switches in your network support STP protocol, so we suggest disable L2 Loop Protection function, the STP function will protect no loop in the network topology.
By the way, the L2 Loop Protection function is used for the scenario that access switch not support STP(such as: connect one hub).
If you enable STP and L2 Loop Protection, it maybe cause some unpredictable errors.
Hope it helps!
- knarferOct 31, 2017Aspirant
I disable L2 loop protection, still the errors appear in the log
- Retired_MemberNov 01, 2017
Hi knarfer
Could you please provide the tech-support file to us for further analysis?
How do I send tech-support?files from my Managed Switch to NETGEAR community moderators?
http://kb.netgear.com/app/answers/detail/a_id/31439
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