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Forum Discussion
klat0n
Apr 05, 2017Aspirant
SNTP KISS IRIG
I do not understand why I am getting this KoD. I did not recieve this KoD packet with the older firmware. M5300-28G-POE+ ProSafe 24-port Gigabit L2+ PoE+ with 10 Gigabit Stacking, 11.0....
DaneA
Apr 06, 2017NETGEAR Employee Retired
Is it not possible to perform the factory reset then reconfigure from scratch during idle hours like on a weekend or after production hours in order to isolate the problem?
If ever you did the factory reset and still the same problem, kindly downgrade the firmware from v11.0.0.28 to v11.0.0.14. The firmware v11.0.0.14 addressed the issue about KoD. Be reminded to perform a factory reset after downgrading the firmware then reconfigure the switch from scratch.
You can download firmware v11.0.0.14 here.
Let us know the results.
Regards,
DaneA
NETGEAR Community Team
- DaneAApr 18, 2017NETGEAR Employee Retired
I just want to follow-up on this. Were you able to try my suggestions?
Regards,
DaneA
NETGEAR Community Team
- klat0nApr 18, 2017Aspirant
I am currently setting up another switch in the lab for testing out your suggestions. Although the suggestions provide are not the best solutions.
If you look back at the release notes for the firmware version you metioned , this is not the same problem that I am having.
- klat0nApr 21, 2017Aspirant
Just an update,
Seems like we have isolated this to a specific NTP server. I will let you know the outcome as soon as we have a solution.
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