NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rd228's avatar
rd228
Aspirant
Dec 06, 2015

VLANS Not working GS748TS

Hello,

 

I have a GS748TS that I am trying to configure VLANs on.

 

I am running into a small problem......

 

Under Switching --> VLAN --> Advanced --> VLAN Membership

 

Im not seeing the list of ports to allocate to the VLAN I have just created (VLAN 2) as you can see from this screenshot

 

https://www.dropbox.com/s/vpr55idhn13t5bk/netgear.jpg?dl=0

 

When I load the VLAN Membership page the whole web browser locks up for the switch and I cant then click on any other tabs within the switch. I have to completly refresh the webpage and log in again.

 

I have tried this from different browsers, IE, Firefox, Chrome with no luck.

 

Any ideas please? I dont want to have to go and buy a new switch when the feature is clearly there when I think its more than probably just your software not playing ball with updated web browsers.

 

Thanks

Ross

 

 

3 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi rd228,

     

    Kindly answer the questions below:

     

    a. What is the current firmware version of the GS748TS?

    b. Have you tried to reboot the GS748TS?  Does the web-GUI of the GS748TS still lock-up after reboot?

    c. Have you tried to reset the GS748TS back to factory default settings? 

     

    I look forward to your response.

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

  • Known issue on that model.. see http://kb.netgear.com/app/answers/detail/a_id/23841

     

    I got mine working by doing this on Windows 10.

    Go to start > run.  Type iexplore

    Wait till the old iexplore shows up.  Now click the setting icon on the top right (bearing) and go to compatibility view settings.

    Add in the IP address of your switch in there.

     

    Now log out of the switch on any other browser and open iexplore again and log into the switch... you should see the missing section.

     

     

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More