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tammtamm's avatar
tammtamm
Aspirant
Oct 01, 2019
Solved

Weerd msg console m4100-d12g

Hi, On a netgear m4100-d12g I'm seeing the following when the device is starting up: "Linking libproc_libs.so to /lib/libproc_libs.so Invalid image name -" I don't understand where 'Invalid image...
Troubleshooting
  • tammtamm's avatar
    tammtamm
    Oct 10, 2019

    RMA accepted for this device, thanks for the help in here and to the Netgear representative who has confirmed the RMA (as the ticket is already closed, I can't thank him for his help).

tammtamm's avatar
tammtamm
Aspirant
Oct 04, 2019

Hi there,

Thanks for your answer.

I'm seeing this in the console, before asking here, I already tried to upgrade the FW but to no avail.

An other thing that I'm seeing is that I'm not able to boot on the backup image (image2 in my case):

User:admin
Password:
(M4100-D12G) >enable

(M4100-D12G) #clear config

Are you sure you want to clear the configuration? (y/n)y


Clearing configuration. Please wait for login prompt.
(Unit 1)>

 

User:admin
Password:
(M4100-D12G) >enable

(M4100-D12G) #boot system image2
Activating image image2 ..

(M4100-D12G) #show bootvar

Image Descriptions

image1 : test
image2 :


Images currently available on Flash

---- ---------- ---------- ----------------- -----------------
unit image1 image2 current-active next-active
---- ---------- ---------- ----------------- -----------------

1 10.0.2.30 10.0.2.30 image1 image2

(M4100-D12G) #reload

The system has unsaved changes.
Would you like to save them now? (y/n) y

Config file 'startup-config' created successfully .


Configuration Saved!
Are you sure you would like to reset the system? (y/n) y


Reference platform resetting ...

syncing filesystems....This may take a few moments
/mnt/application
Rebooting system!
The system is going down NOW!
Sent SIGKILL to all processes
Requesting system reboot


Initializing Arena.
Initializing PCI. [normal]
PCI[0]: Initializing host
PCI[1]: Disabled
Initializing Devices.

Loader:stk Filesys:raw Dev:flash2.stk1 File: Options:(null)
Loading: STK image is 12473348 bytes, CRC 0x24C9
3613652 bytes
Starting program at 0x80005170


Using the default image = /dev/mtd2


Checking for application
Exploding tgz file to RAM.../mnt/application

Starting operational code application...
Rel 10, Ver 0, Maint Lev 2, Bld No 30
Linking libproc_libs.so to /lib/libproc_libs.so
Invalid image name -


<10> Jan 1 00:00:31 0.0.0.0-1 General[46401964]: bootos.c(186) 3 %% Event(0xaaaaaaaa)
started!

(Unit 1)>

Applying Global configuration, please wait ...

Applying Interface configuration, please wait ...

 

User:admin
Password:
(M4100-D12G) >enable

(M4100-D12G) #show bootvar

Image Descriptions

image1 : test
image2 :


Images currently available on Flash

---- ---------- ---------- ----------------- -----------------
unit image1 image2 current-active next-active
---- ---------- ---------- ----------------- -----------------

1 10.0.2.30 10.0.2.30 image1 image1

(M4100-D12G) #

JohnC_V's avatar
JohnC_V
NETGEAR Employee Retired
Oct 09, 2019

tammtamm,

 

Were you able to press "q" while it boots up so that we can push the firmware image 2 on the boot menu? I believe that this is also covered with lifetime chat support.

 

You may open a ticket here.

 

Regards,

 

John

NETGEAR Community Team

 

 

  • tammtamm's avatar
    tammtamm
    Aspirant
    Oct 10, 2019

    Thanks for bearing with me, hopefully the below will answer your question?:

    User:admin
    Password:
    (M4100-D12G) >enable

    (M4100-D12G) #clear config

    Are you sure you want to clear the configuration? (y/n)y


    Clearing configuration. Please wait for login prompt.
    (Unit 1)>

     

    User:admin
    Password:******

    User:admin
    Password:
    (M4100-D12G) >enable

    (M4100-D12G) #reload

    The system has unsaved changes.
    Would you like to save them now? (y/n) y

    Config file 'startup-config' created successfully .


    Configuration Saved!
    Are you sure you would like to reset the system? (y/n) y


    Reference platform resetting ...

    syncing filesystems....This may take a few moments
    /mnt/application
    Rebooting system!
    The system is going down NOW!
    Sent SIGKILL to all processes
    Requesting system reboot
    qqqqq

    Initializing Arena.
    Initializing PCI. [normal]
    PCI[0]: Initializing host
    PCI[1]: Disabled
    Initializing Devices.

    Loader:stk Filesys:raw Dev:flash2.stk1 File: Options:(null)
    Loading: STK image is 12473348 bytes, CRC 0x24C9
    3613652 bytes
    Starting program at 0x80005170


    Using the default image = /dev/mtd2


    Checking for applicationq

    Boot Menu

    Options available
    1 - Start operational code
    2 - Change baud rate
    5 - Load new operational code using USB
    6 - Display operational code Vital Product Data
    7 - File system directory listing
    8 - Update boot code
    9 - Delete backup image
    10 - Reset the system
    11 - Restore configuration to factory defaults (delete config files)
    12 - Activate Backup Image
    13 - Password Recovery Procedure
    14 - Reformat the file system
    15 - Upload a file through XMODEM
    16 - Download a file through XMODEM
    17 - Start Diagnostics Application


    Q - Quit from operational code Startup

    Select option : 9
    Erasing /dev/dev
    mtd0
    mtd1
    mtd2
    mtd3
    mtd4
    mtd5
    mtd6. Please wait..
    Erase finished


    Boot Menu

    Options available
    1 - Start operational code
    2 - Change baud rate
    5 - Load new operational code using USB
    6 - Display operational code Vital Product Data
    7 - File system directory listing
    8 - Update boot code
    9 - Delete backup image
    10 - Reset the system
    11 - Restore configuration to factory defaults (delete config files)
    12 - Activate Backup Image
    13 - Password Recovery Procedure
    14 - Reformat the file system
    15 - Upload a file through XMODEM
    16 - Download a file through XMODEM
    17 - Start Diagnostics Application


    Q - Quit from operational code Startup

    Select option : 16
    Select Mode of Transfer (Press X/Y/Z for XMODEM/YMODEM/ZMODEM) []:z
    Do you want to continue? Press(Y/N): y
    Ready to receive file via ZMODEM
    Please start ZMODEM sender before the receiver times out
    rz waiting to receive.**B0100000023be50
    Copy to image1 or image2 chioce(1 or 2): 2
    Copying the file. Please wait..
    done.
    Critical components modified -- System Reboot Recommended!

    Reboot? (Y/N): y

    Rebooting...

    syncing filesystems....This may take a few moments
    Rebooting system!
    The system is going down NOW!
    Sent SIGTERM to all processes
    Sent SIGKILL to all processes
    Requesting system reboot


    Initializing Arena.
    Initializing PCI. [normal]
    PCI[0]: Initializing host
    PCI[1]: Disabled
    Initializing Devices.

    Loader:stk Filesys:raw Dev:flash2.stk1 File: Options:(null)
    Loading: STK image is 12473348 bytes, CRC 0x24C9
    3613652 bytes
    Starting program at 0x80005170


    Using the default image = /dev/mtd2


    Checking for applicationq

    Boot Menu

    Options available
    1 - Start operational code
    2 - Change baud rate
    5 - Load new operational code using USB
    6 - Display operational code Vital Product Data
    7 - File system directory listing
    8 - Update boot code
    9 - Delete backup image
    10 - Reset the system
    11 - Restore configuration to factory defaults (delete config files)
    12 - Activate Backup Image
    13 - Password Recovery Procedure
    14 - Reformat the file system
    15 - Upload a file through XMODEM
    16 - Download a file through XMODEM
    17 - Start Diagnostics Application


    Q - Quit from operational code Startup

    Select option : 12
    Image /dev/dev mtd0 mtd1 mtd2 mtd3 mtd4 mtd5 mtd6 activated.

    /dev/dev
    mtd0
    mtd1
    mtd2
    mtd3
    mtd4
    mtd5
    mtd6 activated -- system reboot recommended!

    Reboot? (Y/N): y

    Rebooting...

    syncing filesystems....This may take a few moments
    Rebooting system!
    The system is going down NOW!
    Sent SIGTERM to all processes
    Sent SIGKILL to

    Initializing Arena.
    Initializing PCI. [normal]
    PCI[0]: Initializing host
    PCI[1]: Disabled
    Initializing Devices.

    Loader:stk Filesys:raw Dev:flash2.stk1 File: Options:(null)
    Loading: STK image is 12473348 bytes, CRC 0x24C9
    3613652 bytes
    Starting program at 0x80005170


    Using the default image = /dev/mtd2


    Checking for application
    Exploding tgz file to RAM.../mnt/application

    Starting operational code application...
    Rel 10, Ver 0, Maint Lev 2, Bld No 30
    Linking libproc_libs.so to /lib/libproc_libs.so
    Invalid image name -


    <10> Jan 1 00:00:32 0.0.0.0-1 General[46401964]: bootos.c(186) 3 %% Event(0xaaaaaaaa)
    started!

    (Unit 1)>

    Applying Global configuration, please wait ...

    Applying Interface configuration, please wait ...

     

    User:admin
    Password:
    (M4100-D12G) >enable

    (M4100-D12G) #show bootvar

    Image Descriptions

    image1 : test
    image2 :


    Images currently available on Flash

    ---- ---------- ---------- ----------------- -----------------
    unit image1 image2 current-active next-active
    ---- ---------- ---------- ----------------- -----------------

    1 10.0.2.30 10.0.2.30 image1 image1

    (M4100-D12G) #

    The error message 'Invalid image name -' is still there nor am I able to boot on image2.

    Am I missing something?

    • tammtamm's avatar
      tammtamm
      Aspirant
      Oct 10, 2019

      RMA accepted for this device, thanks for the help in here and to the Netgear representative who has confirmed the RMA (as the ticket is already closed, I can't thank him for his help).

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