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XS512EM firmware 1.2.0.5 and IGMP Snooping issues ?
Hello, I've been using a XS512EM switch for years (since 2019-07) as my core switch at home, running flawlessly. It has an Orange Livebox (5 then 6) connected for upstream FTTH, and links to a MS...
So, while I would have loved too get a proper statement from some representative of Netgear on that issue, as of the 1.2.0.7 firmware, I have not been able to notice any of the symptoms I used to suffer from on 1.2.0.5, without any configuration change anywhere on my network.
Looking a the multicast packets reported by my UniFi switch, there no change while the screenshot above was clearly showing a difference.
Firmware Release Notes: Review the release notes for firmware version 1.2.0.5 to see if there are any specific mentions of changes related to IGMP snooping. The release notes should provide details on why the default behavior was changed and if there are any known issues or recommended configurations.
Netgear Support: Contact Netgear support directly for assistance with your specific firmware version and any issues you're facing. They can provide more detailed information, troubleshoot the problem, and offer guidance on the best configuration for your network setup.
Firmware Rollback: If you suspect that the firmware upgrade to version 1.2.0.5 is causing the issue, you can consider rolling back to the previous firmware version (1.2.0.0) to see if the problem persists. This can help determine if the firmware upgrade introduced any changes that may be causing the IGMP snooping issue.
Reset and Reconfigure: If none of the above steps resolve the issue, you can try performing a factory reset on the XS512EM switch and reconfigure it from scratch. This can help eliminate any configuration conflicts or settings that might be causing the problem.
Remember to backup your current configuration before attempting any firmware rollback or factory reset, as these actions will erase all current settings on the switch.
It's also worth noting that intermittent network issues can sometimes be caused by factors beyond the switch itself, such as network congestion, connectivity problems, or device compatibility. Thoroughly troubleshooting the network environment and examining other possible causes may also be helpful.
Regards;
David Johnson.
Hello,
Thanks for your reply, but most of what you suggest is already documented in my first two posts:
- releases notes do not explain why it was disabled by default
- unfortunately, this product only comes with a few weeks of direct support, and Chat was unavailable when I tested earlier. I'm sorry but I'm not inclined to subscribe a 300€ support contract for reporting a bug
- downgrade of the firmware is exactly what I did and documented in the second message, and so far this seems to have worked, only suggesting a bug in 1.2.0.5
- factory reset and reconfigure was my first set of debugging steps, but it obviously lead to no improvement
All other external causes have been ruled out to the extents of what I can rule out.
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