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Forum Discussion
Discovery Tool - no network options in drop down
I am trying to use the NETGEAR Discovery Tool on a relatively fresh installation of Windows 11 Pro. I have confirmed that sharing and network discovery are enabled on the computer, but don't know where else to look. I have another identical computer on our network with the same settings and it works as intended.
I spoke with support and they told me to check my services, but they all are running.
Any help would be appreciated!
2 Replies
I have exactly the same issue. I turned off firewall protection (ESET). I am on private network with network discovery enabled. The ProSafe Plus utility works and finds switches (it would not work on my Windows 10 pc but does on the Win 11). At a loss to know what else to try.
Wilsodg, I ended up having an extremely lengthy back and forth with NETGEAR support. Ultimately, they could not figure out why it did not work on my new computer, even though it was configured identical to my old one. They were able to send me the latest beta version of the software, and it runs properly on my computer. I would recommend doing the same so that they have extra motivation to release it. If I am recalling correctly, the software was version 2.0.7, as opposed to the 2.0.4 version that is on their site.
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