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Forum Discussion
Solved
FS728TPv2 PoE fault
Similar issue to this one but a different model: https://community.netgear.com/t5/Smart-Plus-Click-Switches/GS728TP-PoE-Fault/m-p/1326133#M6718
My PoE devices are suddenly not working. All other non-PoE devices are working ok. The status column in the web portal (System > PoE > PoE Configuration) says "Other Fault".
Power recycling & firmwire upgrade doesn't seem to fix it. Kinda hoping I don't have to replace the thing, any ideas as to how to fix please? Not sure what else to do.
Thanks in advance.
Hi manish108,
Welcome to our community! :)
POE fault is one of the known issues with the NETGEAR switch. Unfortunately, there is no fix for this one but to replace it. I suggest you open a ticket on NETGEAR Support and let them know the status of the switch. Also, be ready with a copy of the Proof of purchase or Invoice of the device for warranty verification. If ever the device is still under warranty, an online replacement will be provided.
Regards,
John
NETGEAR Community Team
1 Reply
Hi manish108,
Welcome to our community! :)
POE fault is one of the known issues with the NETGEAR switch. Unfortunately, there is no fix for this one but to replace it. I suggest you open a ticket on NETGEAR Support and let them know the status of the switch. Also, be ready with a copy of the Proof of purchase or Invoice of the device for warranty verification. If ever the device is still under warranty, an online replacement will be provided.
Regards,
John
NETGEAR Community Team
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