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Solved
GS305E
I just purchased two switches GS305E and GS308E. I cannot get either of them to be found on my network.
I have the Netgear insight app on my iPhone and I am able to register both devices through the app, but when I go into the app it says "not accessible".
I have a fiber optic Internet connection. I have the Internet Gateway connected to port #5 of the GS305E and it is showing 1GB flashing LEDS. I have an ethernet cable connected to port #1 and then to my eero mesh extender and then I have an ethernet cable connecting my eero to my iMac desktop.
Any help/suggestions would be appreciated.
Thanks!
P
Resetting did not work. I got the other switch to be recognized and decided to send the GS305E back. Thanks for all your help and suggestions. I appreciate the help.
9 Replies
Be sure that you log into the switches web pages using there default IP address with a wired PC and web browser first, thats on same subnet and IP subnet as the switch. Once your in on the switches web page, go in and set a static IP address and subnet configuration on the switch that is on same subnet as your host routers IP subnet. I recommend setting the switches IP address to an address that resides out side of the host routers default DHCP IP address pool. If you don't have one, set the host routers DHCP IP address pool size to .100 to .200. Then set the switches IP address to .35 and .38 respectively for each of your switches. Match the subnet mask and set the gateway addresses appropriately. Then once set, you can connect them to your router network and should appear as a device. Access the switches web pages at the new static IP address respectively in a web browser, i.e. ###.###.#.35 and 38
Check for Insight app connectivity as well.
Thanks for the quick reply. I am not able to get to the switch's ip address. The connection times out. I am able to access other websites though. This is very frustrating!
Do I need to have a router between the gateway and the switch?
No, I'd do a factory reset on the switch. Confirm the default managagement IP address of the switch from the installation guide or user manual. Set a static IP adderss on your PC to match subnet as what is default on the switch... with the last octet set to say .49 on your pc and subnet mask should be same as switch default mask. Then you should be able to access the switches management page then get it configured for your main network and subnet.
Coming back on this question:
Both the original (initial V1 models dated from about 2019), GS308E and the GS305E lack of the SSDP discovery protocol, and can therefore no longer be discovered by the Netgear Discovery Utility, on the same IPv4 subnet.
The Netgesr Insight Apps can still discover these, and show the MAC and the IP address by using the legacy NSDP L2 protocol - but because these are not Insight manageable, that's all.
The variant released since late 2024, the GS305Ev4 and the GS308Ev4 can be discovered again, a s show up on the Windows Explorer Network view, too.
Thanks for your explanation. Netgear Switch Discovery Tool would not find my GS308Ev4 I installed today. No issues to find it with the Netgear Insight App on my phone. Once I had it set up there, no issues to access it via browser on windows PC with IP address.
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