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Forum Discussion
ckruijntjens
Mar 26, 2026Guide
GS308EPP new firmware 2.0.0.11 bug?
Hi all,
I updated my firmware from 2.0.0.5 to 2.0.0.11 on 2 of 4 switches. On both switches i can not acces the web ui, And the switch is not responding on ping....
Anyone else having the...
- Mar 28, 2026
ckruijntjens wrote:
I have 4 switches connected to each other. All ports are using vlan and trunk ports.
Hello Chris,
First tell us a little bit more about your network. Understand you have a series of VLANs, all different from VLAN VID 1. And all are connected over direct Ethernet links, acting as a trunk. With each VLAN configured [T]agged.
ckruijntjens wrote:
If i put a port to pvid1 i can access the management webui. However i do not use this (Pvid1) i use different pvid config.
This makes the computer you are connecting (without a special VLAN config) assigning all frames -from- the connected device to the VLAN 1 on your network:
Is the same port also configured to participate in the VLAN 1?
Can you reach all switches over this VLAN 1, or do you have to repeat this on each switch?And since the intro of 2.0.0.11 on the GS308EPP/GS308EP (or 2.0.0.10 on GS305EPP/GS305EP) - introducing a Management VLAN - you can no longer ping or reach these nice switches anymore. What system or router had delivered the IP config before? On which VLAN did this happen?
Before the update, these switches were connected "flat" direct to a (V)LAN like a mobile phone on the Wi-Fi, connecting to a certain SSID. I assume there is no specially configured multi-SSID and VLAN capable wireless access point, where the SSID would be associated to a certain VLAN - the uplink from the AP does make up a trunk with tagged VLAN(s). When you use a wireless device (like a PC), you usually got an IP address. Does this IP and subnet come from your ISP router, or from a security appliance, a bigger, more complex multi VLAN and multi-subnet capable device?
This subnet - likely operated on one of your VLANs - is what you use as your Management Network!
All you have to do now is define that specific Management VLAN VID on the switch in the Advanced Dot1Q config. Now the switch(es) Management interface is yon the VLAN you desire, and no longer on the VLAN with the VID 1.
If everything is working after that, remove the ports where you had temporarely defined the PVID 1 from the VLAN 1.
You still have not answered my question if the field for the Management VLAN is empty (probably causing the problem!), or if there was a number configured.
Happy Saturday!
-Kurt
ckruijntjens
Mar 28, 2026Guide
The thing i did was in my vlan that i am using changin 1 port pvid to 1. Upgrade the firmware en connect again to the switch with that specific port. The i change the vlan managent interface from 1 to the vlan i am using.
Now al is working as it should!
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