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Forum Discussion
AlanKilgore
May 03, 2022Aspirant
GS724T no browser access even after factory reset
I am not able to access several GS724T1 switches using a browser or the NETGEAR Switch Discovery Tool 1.2.103 The switches still work but I have not been able to gain access even after holding th...
- May 05, 2022
Hi AlanKilgore,
For GS724Tv1, please use the Smartwizard Discovery Utility 2.5.5 to discover the switch and check the User Manual on how to use the utility. https://www.netgear.com/support/product/GS724Tv1.aspx#docs
User Manual: https://www.downloads.netgear.com/files/FSxxxT_GSxxxT_smartswitch_UserManual.pdf
Regards,
Mary
AlanKilgore
May 05, 2022Aspirant
Thankyou for your response.
After the factory reset I already tried connecting to the default IP using proper range computer IP and mask.
Neither GS724Tv1 switch responds to pings but both still work as unmanaged switches. If it won't respond to pings I am thinking that there is no hope for for any web browser to access its webserver. Or, is there an internal hardware jumper that I can try for a lower-level factory reset?
I have a GS724Tv3 that continues to work in all respects.. When I tried to order another v3 or v4 last January, they were unavailable for many months, like many such IT products at that time. So, I bought a competing product to meet immediate needs. But I would like to restore these GS724Tv1 models if I can. Is there any hope for them to be anything more than a non-managed switch at this point?
Nodism1125
May 05, 2022NETGEAR Expert
Hi AlanKilgore,
For GS724Tv1, please use the Smartwizard Discovery Utility 2.5.5 to discover the switch and check the User Manual on how to use the utility. https://www.netgear.com/support/product/GS724Tv1.aspx#docs
User Manual: https://www.downloads.netgear.com/files/FSxxxT_GSxxxT_smartswitch_UserManual.pdf
Regards,
Mary
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