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Forum Discussion
Solved
GS728TP: PoE Fault
Hello, We just purchased a GS728TP PoE Smart Switch. Unfortunately, when we plug in a new device that requires PoE, the switch has to be rebooted before it will recognise (and provide power to) ...
- Hello,
I'm very happy to find a topic referring exactly the issue i faced.
I also received a replacement switch put problem was still the same (last firmware from the website, etc ...).
After hours of troubleshooting, i found out that it's related to the cascaded switch behind this one.
This GS728TP was connected on a GS724TP, and both are POE switches, i disabled the POE feature on both switches on the ports used to cascade them and no issues anymore.
I don't know if you had same setup but in my case it's now solved ! :)
Regards.
We are also having difficulties with PoE using a GS728TP.
The devices we wish to power are IP cameras. They work instantly, perfectly well when connected to other switches (e.g. GS724TP, GS748TP).
The GS728TP has already been swapped out for a direct replacement.
The PoE supply may work on some ports, but not others. Some may come to life after an hour or so. On one occasion, lucky enough to have a number of ports working, upon power cycling, down to only one port with PoE supplied.
It is a pity the GS724TP was discontinued so quickly - it would have been the product of choice. It is sometimes preferable to let others be pioneers with new products that have questionable reliability.
The cost in time/labour etc. is not tenable.
Can we have a firmware update, product recall, or recommendation from Netgear for a switch that reliable provides PoE, whether Netgear branded, or not.
The devices we wish to power are IP cameras. They work instantly, perfectly well when connected to other switches (e.g. GS724TP, GS748TP).
The GS728TP has already been swapped out for a direct replacement.
The PoE supply may work on some ports, but not others. Some may come to life after an hour or so. On one occasion, lucky enough to have a number of ports working, upon power cycling, down to only one port with PoE supplied.
It is a pity the GS724TP was discontinued so quickly - it would have been the product of choice. It is sometimes preferable to let others be pioneers with new products that have questionable reliability.
The cost in time/labour etc. is not tenable.
Can we have a firmware update, product recall, or recommendation from Netgear for a switch that reliable provides PoE, whether Netgear branded, or not.
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