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Forum Discussion
Solved
GS728TP: PoE Fault
Hello, We just purchased a GS728TP PoE Smart Switch. Unfortunately, when we plug in a new device that requires PoE, the switch has to be rebooted before it will recognise (and provide power to) ...
- Hello,
I'm very happy to find a topic referring exactly the issue i faced.
I also received a replacement switch put problem was still the same (last firmware from the website, etc ...).
After hours of troubleshooting, i found out that it's related to the cascaded switch behind this one.
This GS728TP was connected on a GS724TP, and both are POE switches, i disabled the POE feature on both switches on the ports used to cascade them and no issues anymore.
I don't know if you had same setup but in my case it's now solved ! :)
Regards.
Had a firmware update for the GS728TP - (firmware version 6.0.1.14 ) - Level 3 support recognise there is an issue.
The firmware update does not resolve the matters.
Awaiting further response ... urgently!
The firmware update does not resolve the matters.
Awaiting further response ... urgently!
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