NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
GS728TP: PoE Fault
Hello, We just purchased a GS728TP PoE Smart Switch. Unfortunately, when we plug in a new device that requires PoE, the switch has to be rebooted before it will recognise (and provide power to) ...
- Hello,
I'm very happy to find a topic referring exactly the issue i faced.
I also received a replacement switch put problem was still the same (last firmware from the website, etc ...).
After hours of troubleshooting, i found out that it's related to the cascaded switch behind this one.
This GS728TP was connected on a GS724TP, and both are POE switches, i disabled the POE feature on both switches on the ports used to cascade them and no issues anymore.
I don't know if you had same setup but in my case it's now solved ! :)
Regards.
I am having the same exact issues. I purchased 2 new GS728TP's. Configured them and installed them the same way. One is working great, the other stop supplying POE after a couple of days. I rebooted it and everything worked fine. A couple days later it stop supplying POE again. I opened a service request and after a lot of troubleshooting I was told to go back to my supplier and have them send me a new one. I did this, and now the replacement is doing the same thing. Supplys POE for a while after a reboot, but then stops. I am only pulling 50W total with no one device higher than 6.6W. Both switches are at Software Version 6.0.0.64. I am stuck on what to do. Any help out there?
Thanks-
Scot
Thanks-
Scot
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
