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Forum Discussion
Solved
GS728TP: PoE Fault
Hello, We just purchased a GS728TP PoE Smart Switch. Unfortunately, when we plug in a new device that requires PoE, the switch has to be rebooted before it will recognise (and provide power to) ...
- Hello,
I'm very happy to find a topic referring exactly the issue i faced.
I also received a replacement switch put problem was still the same (last firmware from the website, etc ...).
After hours of troubleshooting, i found out that it's related to the cascaded switch behind this one.
This GS728TP was connected on a GS724TP, and both are POE switches, i disabled the POE feature on both switches on the ports used to cascade them and no issues anymore.
I don't know if you had same setup but in my case it's now solved ! :)
Regards.
The new firmware release 6.0.1.14 did not resolve our issues. We have wireless access points that indicate they're receiving PoE then will randomly go dead. They're installed in hard to reach areas so this issue is a real pain. Also, the switch indicates via LEDs that it is providing PoE power to all the ports, which is impossible. Sometimes power cylcing the swich will restore power, other times not.
We have no choice but to replace these switches. There are no issues with the GS748TPS switches in our core. Just the GS728TP.
We have no choice but to replace these switches. There are no issues with the GS748TPS switches in our core. Just the GS728TP.
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