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GSS116E Drops off of network every few days
I have a GSS116E that drops off of the network every few days, cycling the power once usually resolves the issue, but on occasion, i need to cycle the power a couple of times. At the time of the ...
Hi Marc_442,
It's weird, there is something going with the switch. I'd try another factory reset, but if it will still display the same issue please go ahead and contact our support team.
Thanks,
Hi Marc_442,
Welcome to the community!
It appears that you have isolated the issue already. One more thing left, when you bypass the switch are you experiencing the same issue? When it drops off the network, does your devices lose thier IP address? What's the status of the lights when the issue occurs?
Thanks,
Hi John,
The devices do NOT lose their IP address, if I disonnect any one of them from the switch and connect directly to my router, they immediately start responding to pings.
The lights apear normal, but any disconnected port does not change the light status (in other words the link light remains on even after disconnecting from the switch)
Hi Marc_442,
It's weird, there is something going with the switch. I'd try another factory reset, but if it will still display the same issue please go ahead and contact our support team.
Thanks,
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